Nákup a podpora softvérových produktov

The contract timeline varies depending on the specific item or service:

Contract Start Date and End Date:

• For certain support services (Ops/Perf Agt Tier 1 SW E-LTU Support and Ops/Perf Agt Tier 0 SW E-LTU Support), the contract period runs from January 1, 2027, to December 31, 2027.
• For other instances of the same support services, the contract period is from January 1, 2026, to December 31, 2026.
• A coverage period is specified from April 1, 2026, to March 31, 2027.

Total Duration:

• Some services and licenses, such as Cisco Web Security XaaS Subscription, Web Advantage SW Bundle, SMA Centralized Web Management Reporting License, Cisco Support Standard for Secure Web, and Cisco Firepower Management Center support, have a stated duration of 36 months.
• Other contract periods mentioned are for 1 year.

Key Milestones or Phases:

• The deadline for the performance of the subject of one contract is no later than 30 days from its effective date.
• Delivery for certain support services will occur continuously throughout their respective contract periods.
• For another contract, the performance deadline is immediately upon the contract's effective date, but no later than 10 days from the effective date.
• The delivery of specific licenses, including Cisco Web Security XaaS Subscription and Cisco Firepower Management Center, is required within 10 days from the effective date of the contract.
• The subject of a contract will be handed over as per Attachment No. 1, with formal acceptance confirmed by the recipient's signature on an acceptance protocol, or continuously during the contract term, depending on the nature of the service.
• The supplier is obligated to perform services related to the contract subject within the agreed-upon dates with the customer.

The core scope of work for this tender is the purchase and support of software products. This includes the delivery of the software, as well as installation and configuration work by the successful tenderer's technical staff into the existing environment of the public contracting authority. Technical support for the software will be activated and visible on the manufacturer's web portals under the contracting authority's account.

The tender specifies that if particular brands or models are referenced, it is for the essential identification of devices or software currently in use by the contracting authority that require technical support, or to indicate a proposed model compatible with the existing infrastructure. Bidders are permitted to offer equivalent products or technical solutions, provided they meet the necessary utility, operational, and functional characteristics.

The subject of the contract, as defined by CPV codes, broadly covers:

• Software-related services (main subject).
• Software support services.
• Software packages and information systems.
• Various other software packages, including those for networking, remote access, operating systems, maintenance, repair, analytical or scientific purposes, CAD, database and operational systems, security, and archiving.