Published

    Održavanje i nadogradnja sustava CARNET info

    Notice number: 94601

    🇭🇷 CroatiaHrvatska akademska i istraživačka mreža carnetServices

    KEY INFORMATION

    Submission deadline
    Sep 11, 2026
    Location
    🇭🇷 Croatia
    Contracting authority
    Hrvatska akademska i istraživačka mreža carnet
    Accepted Languages
    Croatian
    Tender type
    Services
    Contract Value
    Published date
    Aug 21, 2026

    TENDER DESCRIPTION

    This tender seeks a qualified contractor for the comprehensive planning, development, maintenance, and upgrade of the CARNET Info system, encompassing associated IT solutions, systems, and services. The scope mandates adherence to specific technical requirements, including deployment on Debian, utilizing platforms like Kubernetes, OpenStack, and OKD, leveraging PostgreSQL/MariaDB, and implementing a microservice architecture with automated delivery and testing, all hosted on-premise. The contract has a 12-month duration from signing, with a critical milestone requiring a detailed development plan submission within 30 days, alongside financial obligations including a €3,000.00 bid bond and a performance bond of 10% of the contract value, plus compliance with tax obligations. Key deliverables also include extensive documentation in Croatian, compliance with digital accessibility and security standards, client staff training, and ownership and delivery of all source code.

    TENDER BRIEF

    The contract duration is 12 months. The contract begins from the date of mutual signing.

    Key milestones and phases include:

    • An initial meeting after the contract is signed, where the client will set the date and time to discuss obligations, processes, and expectations.
    • Within 30 days of the formal contract signing, the selected bidder must submit a detailed development plan for the IT solution, system, and services. This plan must outline all activities with their start and end dates, distinct phases, and key checkpoints (milestones).
    • If the client provides feedback on the development plan, the selected bidder is required to submit a revised, final version within 7 days.
    • Once the development plan is approved, the selected bidder will commence with the implementation of activities.
    • Throughout the project, regular status meetings will occur at least every two weeks, and ad-hoc meetings will be arranged as necessary, particularly for challenges or delays.
    • The selected bidder is responsible for creating test scenarios and procedures, with the client having the option to add further requirements. The selected bidder will perform integration, performance, and regression tests, while the client will collaborate on user testing.

    Sources

    • 1Opći podaci o postupku nabave.html — “korisnike pod nazivom CARNET Info. Procijenjena vrijednost predmeta: 130.000,00 EUR CPV oznaka i naziv: 72267000 Usluge održavanja i popravaka programske podrške 3.1.1. Količina predmeta nabave Naručitelj je odredio točn…
    • 2Prilog 3. Obveze-odabranog-ponuditelja-u-planiranju-i-razvoju-IT-rjesenja 20-26-OP.docx — “ponuditelj je odgovoran za izradu prijedloga testnih scenarija i postupaka testiranja. Nakon što je prijedlog dostavljen, Naručitelj može dodati dodatne zahtjeve ili prilagodbe. Krajnji korisnici IT rješenja provest će n…

    • Debian (operating system)
    • Kubernetes (container platform)
    • OpenStack (platform)
    • OKD (Origin Community Distribution of Kubernetes) (platform)
    • Terraform/Cloud-init (deployment option)
    • HELM (deployment option)
    • Git (deployment option)
    • PostgreSQL (DBMS)
    • MariaDB (DBMS)
    • Apache (web and application server)
    • Nginx (web and application server)
    • REST API (API management)
    • OpenID Connect (single sign-on protocol)
    • OAuth2 protocol (single sign-on protocol)
    • Mikroservisna arhitektura (Microservice architecture)
    • ConfigMap-a (for defining configuration parameters)
    • HashiCorp Vault (for managing confidential information)
    • On-Premise (infrastructure implementation)
    • Automated delivery (deployment process)
    • Automated tests (testing methodology, with CI/CD integration)
    • Container management (implementation and configuration of startup, readiness, and liveness probes for each container, utilizing OKD tools)
    • Open-source software (for web server)
    • Multi-platform software (for web server)
    • HTTP protocol (for client-server communication)
    • Modular structure (for web server)
    • Compatibility with web applications and CMS
    • Support for server-side programming languages
    • TLS/SSL (support for web server)
    • Virtual hosting (possibility for web server)
    • Automatic server scaling (possibility for web server)

    Sources

    • 1Prilog 3. Obveze-odabranog-ponuditelja-u-planiranju-i-razvoju-IT-rjesenja 20-26-OP.docx — “jednostavna ažuriranja bez značajnih prekida u radu. Optimizacija resursa: Imajući u vidu da će se rješenje udomiti unutar naručiteljeve infrastrukture, bitno je optimizirati korištenje resursa, kako bi se osigurala maks…

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    TENDER DOCUMENTS

    DIRECTORY • 8 FILES

    • Prilog 3. Obveze-odabranog-ponuditelja-u-planiranju-i-razvoju-IT-rjesenja 20-26-OP.docx
    • Opći podaci o postupku nabave.html
    • Upute za ponuditelje.html

    and 1 other document

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