Održavanje i nadogradnje sustava CARNET SIGMA

The contract duration is 12 months. The contract start date is upon mutual signature of the agreement.

Key milestones and phases include:

• A detailed activity plan, implementation dynamics, and delivery method for individual functionalities and deliverables will be defined at an initial (kick-off) meeting.
• For Group 2, a phased delivery by modules, functional units, or system instances is anticipated.
• Within 30 days of the formal contract signing, the selected bidder must submit a development plan that includes a detailed schedule with start and end dates for all activities, clearly marked key deadlines, logical phases and activities with descriptions and expected deliverables, and key checkpoints (milestones).
• Specific phases for Group 2 (ODOO version upgrade) include:
• Phase after the analysis of the existing state.
• Phase after the implementation of the "Textbook Management" module.
• Phase after the implementation of the "Registry" module.
• Phase after the implementation of the "Accounting" module.
• Phase after the implementation of the remaining modules.
• Phase after the implementation of the SIGMA-UP instance.
• Phase after the implementation of the instance for teaching purposes.
• Phase after the completion of training.
• Phase after user testing.
• Phase after data migration.
• Post-production support is also an expected activity.
• After each phase is completed, the Client and Contractor will sign a handover report.

The core scope of work for this tender involves the maintenance and upgrades of the CARNET Sigma system, specifically including an upgrade of its Odoo version.

The statement of work summary and core deliverables include:

• Planning and Development of an IT Solution: This covers defining obligations, deadlines, priorities, and methods for tracking progress.
• Process and Methodology Familiarization: The selected bidder must be familiar with the project implementation processes and methodologies, such as development methods, testing approaches, and delivery procedures.
• Development Plan Delivery: Within 30 days of contract signing, the selected bidder must submit a development plan for the IT solution, system, and services, which includes a detailed timeline of all activities.
• Overall Project Duration: The expected period for service execution and delivery of all contracted deliverables is 12 months from the start of the contract.
• Phased Project Execution: The project will be divided into phases, with delivery anticipated by modules or instances. Examples of phases include: completion of existing state analysis; implementation of modules such as Textbook Management, Registry Office, and Accounting; implementation of the SIGMA-UP instance; implementation of instances for teaching purposes; completion of education; user testing; and data migration.
• Post-Production Support: After each project phase, module, or instance goes live, the contractor is required to provide post-production support to stabilize functionality and ensure smooth operation in the production environment. This includes analyzing and resolving irregularities, refining or modifying functionalities to meet contractual requirements, and optimizing performance and stability.
• Documentation and Design: The contractor must create an AS-IS inventory of existing functionalities and a TO-BE solution design. The TO-BE design needs to include gap analysis, proposed configurations and adaptations, mapping of classification codes and statuses, integration specifications, print and report specifications, rules for assigning codes and numbers, and test scenarios with validation criteria.
• Acceptance Criteria: Key acceptance criteria include: correct management of classification codes, classes, and subjects; successful registration of various document types (incoming, outgoing, internal); accurate assignment of registry numbers; proper implementation of status flow and approval rules; functional management of attachments, scanning, and electronic signatures; correct receipt and dispatch of documents via an access point; and accurate registration and linking of financial documents.
• Reporting: The selected contractor is obligated to prepare and submit project execution reports to the client for comments and finalization.