Onward Group Limited - Print Management Services

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The scope of the Contract is the provision of Print Management Services, including: •Total print management and production •Mailing, fulfilment, postage and distribution Services •Digital communication solutions that complement print Services •Document composition, formatting, proofing and quality assurance •Document scanning, indexing and management •Physical and digital document storage •Secure data transfer, processing and audit trails •Training, support and account management •Management information, reporting and evidence of delivery •Continuous improvement, innovation and Service optimisation •Document re-design Typical documents included in the scope includes: •Appointment letters •Rent review letters •Budget and year-end accounts •Rent arrears letters •Legal notices •Inspection reports •Tenancy-related letters •Corporate documents •Customer newsletters The successful supplier must be able to: •Accept, validate and process files through agreed secure channels •Support standardised file formats and advise on best practice for document preparation •Identify and manage formatting issues before print or despatch •Ensure address details are present, correctly formatted and…

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