Published
Out of hours call handling
Notice number: ocds-h6vhtk-06e858
KEY INFORMATION
- Submission deadline
- • Oct 8, 2026
- Location
- 🇬🇧 United Kingdom
- Contracting authority
- Phoenix Community Housing
- Accepted Languages
- English
- Tender type
- Services
- Contract Value
- Published date
- Aug 20, 2026
TENDER DESCRIPTION
Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.
TENDER BRIEF
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