Personalentwicklung: Training in der NRW.BANK, Los 3: Kommunikation, Präsentation, Kollaboration & Konflikte

The contract timeline consists of two main parts: the framework agreement and individual contracts.

For the framework agreement:

• Start Date: January 1, 2027.
• Initial End Date: December 31, 2030.
• Total Duration: The agreement can automatically extend by one year at a time if not terminated, up to a maximum total period of eight years.

For individual contracts:

• Start Date: With the award of the contract ("mit Zuschlagserteilung").
• End Date: December 31, 202X.
• Total Duration: Individual contracts can automatically extend by one year at a time, up to a maximum of six years, provided they are not terminated by NRW.BANK three months before expiration.
• Milestones/Phases: Individual contracts can extend beyond the duration of the framework agreement, in which case the framework agreement's provisions continue to apply until the individual contracts end.

The core scope of work for this tender, under "Los 3: Kommunikation, Präsentation, Kollaboration & Konflikte" (Lot 3: Communication, Presentation, Collaboration & Conflicts) for NRW.BANK's personnel development training, encompasses a comprehensive range of services related to the design, delivery, and follow-up of training measures.

The key tasks and deliverables include:

• Conception and Design of Training Measures: This involves defining learning objectives, content, methodology, didactics, training format, group size, and duration. It also includes determining the proportion of in-person versus digital components, specifying hardware/software infrastructure and room requirements, and establishing measures and criteria for quality assurance and learning success, with a focus on sustainable knowledge transfer. Modern digital and AI-supported working methods in communication, presentation, and collaboration contexts must be considered, potentially integrating microlearning elements or digital learning impulses between modules.
• Needs Analysis and Evaluation: Conducting specific needs analyses or workshops and evaluating the initial situation or specific needs for action when required.
• Concept Development and Refinement: Creating initial concepts (Grobkonzeption), reviewing them with NRW.BANK, and developing detailed concepts (Feinkonzeption) based on feedback. This also includes adapting existing training concepts from the trainer or NRW.BANK as needed.
• Development of Piloting Concepts: Designing concepts for the pilot implementation of training measures.
• Material Development: Analyzing relevant information, documents, processes, and tools to develop practical case examples, case studies, and exercises.
• Preparation of Training Measures: Handling organizational coordination with the HR development department, providing participant documents and supplementary learning content, and preparing necessary texts for internal marketing, participant invitations, and pre-training information. This also includes managing digital tool invitations and access for participants.
• Conducting Training Measures: Delivering training sessions based on either individually developed concepts or existing concepts provided by the trainer.
• Post-processing of Training Measures: Creating photo protocols and, if necessary, additional documentation such as training videos or recordings (adhering to data protection regulations). This also involves documenting participant attendance, issuing participation certificates, compiling literature lists, and collecting participant feedback.
• Continuous Review and Development: Regularly reviewing existing trainings to identify areas for adaptation and further developing training measures in consultation with NRW.BANK based on needs.

An individual order under this framework agreement might involve coaching, such as "Coaching agiles Arbeiten" (Coaching agile work), which can be delivered in person and/or virtually for up to 40 coaching days, though there is no obligation to accept these days.