Personalentwicklung: Training in der NRW.BANK, Los 3: Kommunikation, Präsentation, Kollaboration & Konflikte

The contract starts with the award of the contract. The initial end date is stated as December 31, 202X. The individual contract automatically extends for one additional year at a time, unless terminated by NRW.BANK at least three months before its expiration. The maximum total duration of the contract is 6 years, after which it ends automatically without requiring further termination.

• Secure handling of digital collaboration and learning platforms.
• Consideration of modern digital and AI-supported working methods in communication, presentation, and collaboration contexts.
• Use of digital formats and content in addition to or in combination with presence formats.
• Use of bank-approved encryption hardware or software for confidential information on mobile IT systems or via the internet.
• Prohibition of using "the technology of L. Ron Hubbard".
• Current methodical, didactic, and technical learning and teaching forms.
• Activating, practical, and transfer-oriented learning methods.
• Practical exercises.
• Simulations.
• Case studies.
• Reflection formats.
• Designing sustainable learning and transfer processes.
• Moderation of heterogeneous groups and conflict-laden discussion and work situations.
• Knowledge of communication-psychological basics and models.
• Conversation management techniques.
• Questioning techniques.
• Dealing with difficult conversations and resistance.
• Agile working experience for trainers.
• Conception and implementation of virtual and hybrid training formats.