Personalentwicklung: Training in der NRW.BANK, Los 4: Selbstführung/-organisation, Stressmanagement & Resilienz

The contract timeline consists of details for both the framework agreement ("Rahmenvereinbarung") and individual orders ("Einzelauftrag").

For the framework agreement:

• Contract start date: January 1, 2027
• Contract end date: December 31, 2030
• Total duration: The agreement initially runs for four years (2027-2030). It automatically extends by one additional year if not terminated three months prior, but the total duration cannot exceed eight years. An extension beyond six years is not permitted.

For individual orders:

• Contract start date: With the award of the contract ("mit Zuschlagserteilung")
• Contract end date: December 31, 202X (the specific year is variable)
• Total duration: An individual order automatically extends by one year if not terminated three months prior, up to a maximum total of 6 years.

Key milestones or phases:

• A maximum acceptance limit ("Höchstabnahmegrenze") of 800 person-days is set for all individual orders combined over the entire duration of the framework agreement, including all potential extensions.
• Cancellation conditions are specified for individual appointments: free cancellation up to 3 weeks before the appointment; cancellation against 50% of the agreed training price up to 2 weeks before; and cancellation against 75% of the agreed training price up to 1 week before the appointment.

The core scope of work for this tender, "Los 4: Selbstführung /-organisation, Stressmanagement & Resilienz" (Lot 4: Self-leadership / Self-organization, Stress Management & Resilience), involves a comprehensive set of services related to the conception, preparation, execution, and follow-up of training measures.

The Statement of Work summary and core deliverables include:

• Conception / Design of Training Measures: This involves conducting needs analyses, creating rough and detailed concepts, defining learning objectives, determining content, methodology, didactics, training format, group size, and duration. It also covers defining hardware/software requirements, establishing quality assurance measures, integrating microlearning elements and digital impulses, reviewing concepts with NRW.BANK, developing concepts for piloting, analyzing information for practical case studies, and adapting existing training concepts.
• Preparation of Training Measures: This includes organizational coordination with Human Resources Development, providing participant documents and learning content, preparing internal marketing texts and invitations, and managing digital access for participants.
• Execution of Training Measures: This involves conducting training sessions based on either individually created or pre-existing concepts.
• Follow-up of Training Measures: This entails creating photo protocols and other documentation, documenting attendance, issuing participation certificates, creating literature lists, collecting participant feedback, and regularly reviewing and further developing training measures in coordination with NRW.BANK.
• Conception, Preparation/Follow-up, and Execution of Training-like Events: This category covers workshops, topic-related coachings, and consulting as needed.

The core deliverables generally encompass basic and advanced training for all employees, apprentices, and managers focused on self-leadership/organization, stress management, and resilience. The scope is also expected to evolve during the framework agreement, potentially expanding content, scope, and topics, with new topics being addressed through mini-competitions for individual assignments, such as "Coaching agiles Arbeiten" (Coaching Agile Work).