Perustietotekniikka ja -palvelut

TENDER DESCRIPTION

The contracting authority requests a tender for the following Basic Information Technology service package: • Service Desk and end-user support including on-site support at the Client’s premises • Microsoft services • Device management (workstations, tablets, mobile devices, AV equipment) • Related services as an option Telecommunications networks (WAN network and switches, firewall, internet) are not included in the procurement. The supplier must offer the entire package. Partial tenders are not accepted. Alternative tenders are not accepted unless an option has been specifically requested in the tender request. The detailed information about the package in question and the tender requirements are found in Appendix 1 to the tender documents, which states the minimum and quality requirements for the services to be offered. The procurement has not been divided into lots because the subject of the procurement is a technically and functionally uniform ICT services package, and dividing it into lots is not in the interest of the contracting authority due to risks related to the operational reliability of the services and overall responsibility, as well as cost impacts. The…

TENDER BRIEF

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