Published
PRO005158-Services-Contract-System Integrator : Billing and CRM
Notice number: ocds-h6vhtk-077807
KEY INFORMATION
- Submission deadline
- • Dec 18, 2026
- Location
- 🇬🇧 United Kingdom
- Contracting authority
- United Utilities Water Limited
- Accepted Languages
- English
- Tender type
- Services
- Contract Value
- Published date
- Sep 23, 2026
TENDER DESCRIPTION
System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.
TENDER BRIEF
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