Provision of Travel Management Services

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The University of Strathclyde is seeking to appoint an experienced Travel Management Company to provide a comprehensive, cost-effective and responsive managed travel service for University staff and students. The contract will cover UK and international travel and associated services, including air travel, rail travel, accommodation, ferry and Eurostar travel, vehicle hire, airport transfers, visa support, meetings and conference bookings, longer-term accommodation, and individual and group student travel. The appointed supplier will provide a fully managed service through an online booking tool and offline booking channels, supported by a dedicated account management and administration team and 24 hours a day, 7 days a week, 365 days a year booking, travel advice, emergency assistance and disruption support. The service must support the University’s Travel Policy and approval processes, deliver access to appropriate fares and rates, including relevant Global Distribution System, direct-connect and New Distribution Capability content, and provide transparent pricing and price-matching capability. The contract will also include comprehensive traveller risk management and…

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