Quantity Surveying, Cost Consultancy and Project Management Services for an Integrated Contact Centre

The contract timeline includes the following information:

• Contract Start Date: The Contract shall commence on the Commencement Date. The anticipated Services commencement date is November 2026.
• Contract End Date: The Term of this Contract shall expire on completion of the service(s).
• Total Duration: The duration of this Contract shall be no longer than 5 years in total, including any extensions.
• Key Milestones/Phases:
• Procurement Timetable:
• Publication of Tender Notice: 01 September 2026
• Issue of the ITT Pack to Tenderers: 01 September 2026
• Last date for receipt of Tenderer clarification questions: 18 September 2026
• Target date for final responses by the Contracting Authority to Tenderer clarifications: 21 September 2026
• Deadline for receipt of Tenders: 28 September 2026, 5pm
• Assessment of Tenders (May include supplier interviews): From 30 September 2026 to 26 October 2026
• Notification of contract award decision to each Tenderer: 27 October 2026
• Publication of Contract Award Notice: 27 October 2026
• End date of the "Standstill" period: 06 November 2026
• Mobilisation period: To commence after the conclusion of the standstill period.
• Publication of Contract Details Notice: Before the end of the period of 30 days beginning with the day on which the Contract is entered into.
• Implementation Phase: An implementation phase may exist prior to the commencement of service delivery if explicitly indicated and a corresponding schedule is inserted into the contract.

The core scope of work for this tender involves providing Quantity Surveying, Cost Consultancy, and Project Management Services for the North West Ambulance Service NHS Trust's Integrated Contact Centre (ICC) project. The primary objective is to support the development of a new ICC facility in Bolton.

The project is structured around a two-stage Design and Build procurement route. Initially, the consultant will provide professional services for RIBA Stages 0–2, focusing on land acquisition support, pre-planning activities, and design development.

The appointed consultant will act as the Client Representative for NWAS and will assist in developing an Outline Business Case (OBC) in collaboration with the design team.

Key tasks and deliverables include:

• Providing comprehensive pre-construction financial and budget advice.
• Agreeing upon and monitoring timescales with the design team.
• Assisting with the appointment of necessary expert consultants.
• Supporting the preparation of the Outline Business Case by providing required information.
• Conducting pre-appointment checks on the construction team.
• Offering advice on value engineering and methods to reduce financial risk.
• Reviewing existing documentation, such as asbestos reports, drain surveys, flood risk assessments, ground condition surveys, topographical surveys, and pre-planning advice.
• Performing initial site visits and surveys with the client to define the brief and scope of works.
• Facilitating design meetings to ascertain NWAS requirements for design development.
• Supporting the Trust in identifying efficiency opportunities from environmental reviews, including social value, whole life carbon assessments, life cycle costing, circular economy, waste management, carbon reduction, energy metrics, materials and resource efficiency compliance, and procurement.

Fee proposals are also required for RIBA Stage 3 onwards, anticipating continued support through detailed design, construction, and final delivery, with phased appointments.