Rahmenvereinbarung über Dienstleistungen im Bereich Rechnungsreklamationsmanagement

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The subject of the procurement procedure is consulting and support services in the field of invoice rejection management. To support the further development of invoice rejection management and of the Order-to-Cash process (O2C), IT consultants are being sought. The services are used in particular for the analysis, optimization and digitalization of the processes relating to invoicing, invoice rejections, credit notes, dunning/collection activities and the associated specialist procedures and interfaces. The procurement includes the following services: - Consulting and support services Remote (approx. 165 PT per contract year) - Consulting and support services On site (approx. 15 PT per contract year) The contract period begins on the award date and, unless terminated earlier, initially lasts 12 months (minimum contract term). The contracting authority reserves the right to extend the contract three times, each for one year (optional contract periods). The basis for exercising these extension options is compliance with the requirements defined below: Complying with all project- or activity-specific requirements defined for a Quality Gates to be agreed in advance. In the context…

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