Published
Rahmenvertrag über Unterstützungsleistungen für Betrieb und Weiterentwicklung der IT-Infrastruktur
Notice number: 00543016-2026
KEY INFORMATION
- Submission deadline
- • Sep 9, 2026
- Location
- 🇩🇪 Germany
- Contracting authority
- Leibniz-Institut für Oberflächenmodifizierung e.V.
- Accepted Languages
- German
- Tender type
- Services
- Contract Value
- Published date
- Aug 5, 2026
TENDER DESCRIPTION
The Leibniz Institute for Surface Modification e.V. (IOM) invites tenders for a four-year framework agreement, commencing 01.10.2026 and concluding 30.09.2030, for external IT support services with an estimated net value of EUR 400,000. This procurement seeks a qualified IT service provider to deliver comprehensive technical, conceptual, and operational support for the operation, maintenance, and strategic further development of the IOM's existing IT infrastructure, aiming for stable, secure, transparent, and future-proof operations. The scope encompasses a range of services from consulting and project management to operational and user support, requiring expertise in roles such as Engineer, Service Design Architect, and specialized consultants for Cybersecurity, Data Protection, Information Security, and AI. Prospective bidders must demonstrate C1 German language proficiency, compliance with ISO 9001, ISO 14001, ISO 27001, ISO 45001, and ILO Core Labour Standards, and hold required partner statuses and certifications for key technologies including Microsoft (multiple specializations), Palo Alto Networks, HPE Aruba, Lancom, Dell, Arcserve, FAST LTA, and Synology. Furthermore,…
TENDER BRIEF
The contract timeline is as follows:
- Contract Start Date: 01.10.2026
- Contract End Date: 30.09.2030
- Total Duration: Four years
Sources
- 1Aufforderung_Angebotsabgabe_EU.pdf — “operative Unterstützungsleistungen in den in dieser Leistungsbeschreibung definierten Infrastruktur- und Plattformbereichen. Die fachliche Gesamtverantwortung (Accountability), die strategische Steuerung sowie die finale…”
The core scope of work for this tender involves a framework agreement for support services related to the operation and further development of the IT infrastructure of the Leibniz-Institut für Oberflächenmodifizierung e.V. (IOM).
The primary objective is to engage a qualified IT service provider to assist the IOM with the operation, maintenance, and ongoing development of its existing IT infrastructure. The goal is to ensure a stable, secure, tracably managed, and future-proof operation of the IOM's IT infrastructure.
The service provider is expected to deliver technical, conceptual, and operational support within the defined infrastructure and platform areas. This includes:
- Providing technical expertise and structured support for operational IT.
- Applying established operational and service management processes.
- Documenting and logging activities, changes, and analyses in a traceable manner.
- Offering conceptual consulting for the advancement and optimization of the IT infrastructure.
Specific types of services anticipated also include:
- Consulting.
- Project management support.
- Training.
- Implementation support.
- Operator services.
- User support services.
- Provider services without content responsibility.
The tender also implies the need for expertise in roles such as Engineer, Service Design Architect, Servicemanager, Service Engineer, Service Desk Agent, Support Engineer, and consultants for Cybersecurity, Data Protection, Information Security, and AI.
Sources
- 1Aufforderung_Angebotsabgabe_EU.pdf — “Leibniz-Institut für Oberflächenmodifizierung e.V. Permoserstraße 15 04318 Leipzig Deutschland Leibniz-Institut für Oberflächenmodifizierung e.V., Permoserstraße 15, 04318 Leipzig, Deutschland Ansprechpartner Annett Kußm…”
- 2Anlage 8_Muster EVB IT Dienstleistungsvertrag.pdf — “EVB-IT Dienstvertrag Seite 1 von 5 Vertragsnummer/Kennung Auftraggeber Vertragsnummer/Kennung Auftragnehmer Vertrag über die Beschaffung von IT-Dienstleistungen Zwischen und wird folgender Vertrag geschlossen: - im Folge…”
- 3Anlage 4 Leistungsverzeichnis.pdf — “| 5 | ☐ Ja | ☐ Nein | Engineer | 5 | Ja | ☐ Nein | Service Design Architect | 2 | Ja | Nein | Servicemanager | 5 | Ja | Nein Managed Service | Service Engineer | 5 | ☐ Ja | ☐ Nein | Service Desk Agent | 5 | ☐ Ja | ☐ Nein…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 23 FILES
- Anlage 2_Eigenerklärung_Betriebsunterstützung IT. 17.0.pdf139 KBPDF
- Vergabeunterlagen_RV_Betriebsunterstützung.pdf428 KBPDF
- Anlage 12_Besichtungsbestätigung_Betriebsunterstützung IT.pdf235 KBPDF
and 16 other documents
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