Published
Reprise de la tierce maintenance applicative du logiciel métier bel@ir et des applications associées, et support de proximité n1 des utilisateurs du groupe cif
Notice number: 00517752-2026
KEY INFORMATION
- Submission deadline
- • Sep 28, 2026
- Location
- 🇫🇷 France
- Contracting authority
- Cif gie geipci
- Accepted Languages
- French
- Tender type
- Services
- Contract Value
- Published date
- Jul 27, 2026
TENDER DESCRIPTION
This tender outlines the comprehensive takeover of Third-Party Application Maintenance (TMA) for the BEL@IR business software suite and its associated applications, including BCM, BEL@IR-AG, and tablet inventory solutions, encompassing corrective, adaptive, and evolutive maintenance, alongside providing N1 proximity support for CIF Group users. The scope extends to managing data flows, administering Docusign, and supporting specific infrastructure and cybersecurity elements such as Oracle database operations, Azure/O365 administration, and Teams fixed telephony. Key technical requirements include proficiency in Oracle/PL-SQL, Java ADF, WinDev, Android, and continuous integration tools like Jenkins, Artifactory, and Sonar, while mandating adherence to RGPD compliance (including data anonymization), stringent security protocols (e.g., no administrative database access, limited production data access, cooperation with cybersecurity provider), and electronic invoicing. Service Level Agreements (SLAs) specify incident response times, such as 30 minutes for critical issues and 2 hours for major incidents. The contract is for a firm duration of five years, with an anticipated…
TENDER BRIEF
The contract is for a firm duration of five (5) years, commencing from its notification date. There is no tacit or express renewal clause. The provisional calendar for the consultation aims for market notification before the end of 2026. This is to facilitate the initiation of an incoming transition period, as described in the CCTP, prior to the expiry of the current application third-party maintenance contract.
Sources
- 1(01) RC_TMA_CIF_2026.pdf — “marché et délais d'exécution Le marché est conclu pour une durée ferme de cinq (5) ans à compter de sa date de notification. Il ne comporte pas de clause de reconduction, tacite ou expresse: toute poursuite de la prestat…”
- 2(02) CCA_TMA_CIF_2026.pdf — “telles circonstances ne pourra entraîner de renégociation du contrat par exception aux dispositions de l'article 1195 du Code civil, le prix du marché tenant compte de cette obligation du titulaire. Le titulaire, en sa q…”
The core scope of work for this tender involves two main components: Tierce Maintenance Applicative (TMA) and N1 Proximity Support.
1. Tierce Maintenance Applicative (TMA):
- Maintenance Types: Corrective, adaptive, and evolutive maintenance of the BEL@IR business software and its associated applications. This also includes evolutions stemming from legislative or regulatory changes or client requests.
- Applications Covered:
- BEL@IR: The central application for real estate promotion and construction, social rental, co-ownership, transactions, and third-party management.
- BCM - BEL@IR Comptabilité Mandants: Accounting for management and trustee mandates.
- BEL@IR-AG: Management of co-ownership general assemblies.
- Application for collecting inventory on tablets.
- Related Services:
- Maintenance of incoming and outgoing data flows between the covered applications and other third-party applications or platforms of the CIF Group.
- Data extraction from these applications, including for regulatory control needs (e.g., ANCOLS controls).
- Administration of the Docusign electronic signature application for its use with the aforementioned applications.
- Creation and implementation of new platforms and IT links.
- Specific Infra/Cyber/Database Tasks Mentioned: Firewall rules, security policy/hardening, SIEM operation/SOC/detection, cyber remediation (servers/workstations/local), dedicated Oracle/Bel@ir server hosting, Bel@ir operation, Oracle database operation (RUN), Oracle database migration, BEL@IR application tests post-migration, Azure Tenant/O365 admin centers, fixed telephony via Teams (M365 licenses), switches/Wi-Fi terminals (local infra), and management and switching.
- Exclusions: Complete refactoring or rewriting of applications under TMA are not included unless formally agreed upon by amendment.
2. N1 Proximity Support:
- First-level (N1) support for users within the CIF Group.
Key Objectives:
- Professionalize the management of the service through firm contractual commitments covering documentation, continuity of skills, user training, and reversibility.
- Clarify the division of responsibilities between this market and other IT system components of the CIF Group, such as hosting and IT management (levels 2 and 3), and cybersecurity.
The tender also highlights collaboration with other contractors responsible for IT infrastructure (hosting, levels 2 and 3 IT management, cybersecurity, mobile telephony) and with the CIF Group's DSI.
Sources
- 1(01) RC_TMA_CIF_2026.pdf — “d'une application métier ancienne et complexe Professionnaliser le pilotage de la prestation par des engagements contractuels fermes (documentation, continuité des compétences, formation des utilisateurs, réversibilité);…”
- 2(02) CCA_TMA_CIF_2026.pdf — “d'ouvrage relevant du périmètre défini au CCТР, notamment, sans que cette énumération soit exhaustive, De maintenance corrective, adaptative ou évolutive, D'évolutions suite à une évolution législative ou règlementaire o…”
- 3(03bis) Annexes_TMA_CIF_2026.pdf — “| R | 1 | C | C | | A | 1 Règles de pare-feu (périmètre infra) | R | 1 | C | C | | C | A Politique de sécurité / durcissement | C | | C | R | | C | A SIEM (exploitation) / SOC / détection | C | | C | R | | 1 | 1 Remédiat…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 8 FILES
- (01) RC_TMA_CIF_2026.pdf395 KBPDF
- (03bis) Annexes_TMA_CIF_2026.pdf366 KBPDF
- (07) Formulaire_DC4_Sous-traitance.docx141 KBDOCX
and 1 other document
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