Published
Request for Tender for Website Hosting, Development, Support and Maintenance of the Contracting Authority’s Websites
Notice number: 00720768-2026
KEY INFORMATION
- Submission deadline
- • Dec 9, 2026
- Location
- 🇮🇪 Ireland
- Contracting authority
- Department of Housing Local Government and Heritage
- Accepted Languages
- English
- Tender type
- Services
- Contract Value
- Published date
- Oct 19, 2026
TENDER DESCRIPTION
This Request for Tender seeks a single service provider for comprehensive Website Hosting, Development, Support, and Maintenance services for the Contracting Authority’s 43 websites. The core scope includes website migration, approximately 400 hours of web development covering design, implementation, and testing, along with annual fixed-cost support, maintenance, and hosting for four years. Additionally, the contract mandates 200 estimated hours for specific onsite support during Presidential elections and Referenda, requiring the contractor to act as third-level support and integrate services via APIs. Key technical requirements encompass a LAMP-compatible environment, WordPress, PHP, MySQL, various security protocols (e.g., WAF, TLS 1.2+, MFA), network infrastructure (CDN, IPv6, HTTP3), agile development practices, WCAG 2.2 AA accessibility, and a minimum uptime of 99.9% or 99.99%, with all hosting and support infrastructure to be located within the EU. The contract will be effective upon signing, with the option for two 12-month extensions, and requires tenderers to demonstrate a minimum annual turnover of €400,000 for each of the last three preceding years.
TENDER BRIEF
The agreement will become effective on the date it is signed ("the Effective Date") and will continue until it expires, unless it is terminated earlier or extended. The Client has the option to extend the term for up to two periods, each lasting a maximum of 12 months. Milestones, compliance schedules, and operational protocols will be agreed upon between the Client and the Contractor as needed.
Sources
- 11_1. Request for Tender.pdf — “date of the VAT invoice. 71 4. 5. For the purposes of this Agreement, the Client's Contact is Robert Lockwood of Custom House, Dublin 1, D01 W6X0; the Contractor's Contact is [Contractor contact name] of [Contractor cont…”
The core scope of work for this tender involves the supply of Website Hosting, Development, Support, and Maintenance services.
Specifically, the services include:
- Migration of Websites.
- Web Development activities, with an estimated 400 hours. This includes planning, design (wireframing, screen mock-ups, user-centred designs), implementation (with code avoidance), and testing (Unit Tests, Functional Tests, Performance, Security, and Accessibility tests). The contractor is expected to act as third-level support for existing websites.
- Support and Maintenance, specified as an annual fixed cost for 4 years. This encompasses Website Support requirements and the approach to communicating project progress.
- Hosting, also an annual fixed cost for 4 years. This requires adequate system/environment planning and architecture, including detailing isolation between core systems, network/data and backup flows, resilience mechanisms, handling burst traffic, and access controls/security.
- Presidential election and Referendum specific services, with an estimated 200 hours. This includes an outline of the approach to handling a Presidential election/Referendum event from a service and availability perspective.
The Department of Housing, Local Government and Heritage aims to support sustainable development and vibrant communities through strategic planning, sustainable delivery of homes, management of water resources, nurturing heritage, and effective local government. The tender aligns with the Department's goals to ensure a sustainable housing system, manage water resources sustainably, support local government and emergency management, and ensure effective planning and building.
The contractor is expected to integrate a wide range of services and applications, utilizing APIs from trusted third parties.
Sources
- 11_1. Request for Tender.pdf — “Supply of Website Hosting, Development, Support and Maintenance Having examined your Request for Tenders (the "RFT") including the Instructions to Tenderers, the Selection and Award Criteria, the Requirements and Specifi…”
- 22_2. Tender Response Document.docx — “| One off fixed cost | | € Rate | € Rate | VAT % 2 | Web Development activities | Hourly rate | 400* hours | € Rate | € Rate x Qty | VAT % 3 | Support and Maintenance | Annual fixed cost | 4 years | € Rate | € Rate x Qty…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 6 FILES
- 3_c4t_9304329_1.xml797 BXML
- 2192_9304329.pdf11 KBPDF
- 1_1. Request for Tender.pdf981 KBPDF
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