Revitalizacija serverske i backup infrastrukture faza iii 2026

The contract has a total duration of 48 months.

The contract starts on the day of signing the "Record of Introduction to Work" (Zapisnik o uvođenju u posao).

Key milestones and phases include:

• The contractor must deliver, implement, configure, test, and commission all goods and services for all bill of quantities items within 12 months from the date of signing the "Record of Introduction to Work".
• For each individual disposition, the contractor must deliver, implement, configure, test, and commission goods and services no later than 180 days from the activation of that disposition.
• Support and maintenance for delivered goods (specifically for items RB3, RB4, RB5, RB6, and RB7 of the Bill of Quantities) will be provided for 36 months from the mutual verification of the "Record of Goods Handover" (Zapisnik o primopredaji robe) or the corresponding delivery note, in accordance with the contractual SLA conditions.
• The maintenance of goods delivered under individual dispositions begins on the day of mutual verification of the "Record of Goods Handover" or the corresponding delivery note for the specific contracted equipment.

There is a possibility of extending the contract duration and concluding an annex to the contract.

The end date is not explicitly stated but is implicitly 48 months from the contract start date.

The core scope of work for this tender involves the revitalization of servers and the upgrade of the disk system for secure data storage at the client's central location in Zagreb, Croatia. The contractor is responsible for the procurement, handover, installation, configuration, and testing of all specified goods, ensuring full functionality without additional costs to the client.

The Statement of Work summary includes the delivery, implementation, configuration, testing, and commissioning of all goods, as well as the execution of all necessary services until complete functionality and usability. The contract has a duration of 48 months, starting from the date of signing the "Record of Introduction to Work." All goods and services must be delivered within 12 months from the signing of this record, with individual deliveries based on dispositions to be completed within 180 days of activation. Additionally, the contractor is required to provide support and maintenance for specific delivered equipment (RB3, RB4, RB5, RB6, RB7) for 36 months, adhering to contractual SLA conditions.

The core deliverables are:

• Preparatory Service (RB1): This includes analyzing existing infrastructure, gathering technical information, creating detailed plans for installation, configuration, and migration, identifying potential risks, coordinating with the client, and providing documentation of the technical solution, migration plan, and activity schedule.
• Installation, Configuration, and Migration Service (RB2): This covers all activities for implementing the new equipment and migrating the virtualization environment from the existing to the new infrastructure to achieve full system functionality in a production environment. Key activities include physical installation and configuration of servers, SAN switches, backup servers, and disk system upgrades; installation and configuration of the VMware virtualization solution; connecting the new infrastructure to existing networks; planning and executing the migration of virtual servers, data, and network settings; implementing security and operational settings; integrating with monitoring systems and VMware NSX; extensive testing of all functionalities post-migration; and documenting the as-built state of the system. The service aims for a fully installed, configured, and operational system ready for regular use without business process interruptions.
• Delivery of Specific Equipment: This comprises two Virtualization Environment Servers I (RB3), one Virtualization Environment Server II (RB4), two SAN Switches (RB5), one Backup Data Server (RB6), and one upgrade of the Disk System for Secure Data Storage (RB7).
• Maintenance Service for Delivered Equipment (RB8).

All services and equipment are to be delivered to the client's central location in Zagreb, Croatia, at parity DDP Incoterms 2020, and put into commercial operation without additional costs for the client. The contractor is also responsible for the removal and disposal of packaging.