Security services on behalf of hinckley and bosworth borough council

TENDER DESCRIPTION

This contract is for the provision of manned security guarding services at the Hinckley Hub and, on an ad-hoc basis, other sites within the borough. Services include: • Security and Concierge Duties: Maintain a safe and secure environment while delivering a professional, customer-focused approach to security for all partners within the Hinckley Hub. • Customer Care and Meet & Greet: Assist with welcoming and directing visitors, supporting varied visitor needs to ensure a positive experience for all partners and their customers. • Ad-hoc Cover: Provide additional security for evening meetings and events as required. Three guards are required to provide the above services during core business hours: • Monday to Thursday: 8:30 - 17:00 • Friday: 8:30 - 16:30 Please note, at the time of tender a variation to one of the guard's working hours has been adjusted to start at 08:00. This is part of a trial period to cover reception for NHS patients. If successful this will either be implemented permanently, or the hours may be extended by 30 minutes for one guard's position.

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