Servei de manteniment del programari de gestió del procés de quimioteràpia (ESPOQ) de l’Institut Català d’Oncologia.

The contract has an initial duration of one (1) year, commencing from the date of formalization of the contract. It can be extended for up to two (2) additional annual periods, making the maximum total duration of the contract three (3) years. These extensions are optional for the Institut Català d'Oncologia (ICO) but obligatory for the contractor, provided they are formally agreed upon before the current term expires.

Key phases of the service execution include:

• Transition: A period of 2 months, during which the outgoing provider ensures a smooth handover to the incoming provider.
• Service Execution: This phase lasts 12, 24, or 36 months, corresponding to the initial term and potential extensions, when the effective service is delivered by the awarded provider.
• Devolution (Finalization): A 2-month period at the end of the contract for the contractor to assist in an orderly transition of the service, including transferring knowledge, documentation, and necessary information.

The core scope of work for this tender is the provision of highly specialized professional services for the maintenance and evolution of the critical healthcare information system, ESPOQ (chemotherapy process management software), at the Catalan Institute of Oncology.

The statement of work summary includes the following key areas:

• Corrective maintenance and system monitoring
• Preventive maintenance
• Evolutionary and adaptive maintenance
• Support for integrations and interoperability
• Coordination, training, documentation, and knowledge transfer

The service involves a team with profiles in project management, software architecture, Oracle ADF development, mobile development, and software quality. Invoicing will be monthly based on hours dedicated to corrective, preventive, and evolutionary maintenance.

Core deliverables explicitly mentioned are "Entregables i informes de seguiment" (Deliverables and monitoring reports). Additionally, the tender documents include a functional description of the application in Annex 1, detailing functionalities such as assisted electronic prescription, day hospital management, validation, preparation, administration and nursing records, outpatient dispensing, distribution, clinical trial management, data exploitation and invoicing, maintenance, and other functional considerations.