Server och lagring

The contract timeline is as follows:

• Total duration: The total contract period is a maximum of six (6) years. The agreement can terminate earliest after 36 months (3 years) from the contract start date.
• Phases/Milestones:
• Establishment and knowledge-building period: An initial period is required for establishing specialist competence and technical support before full effectiveness is achieved.
• Price adjustment: Prices are fixed for the first twelve (12) months from the contract start date. After this initial period, either party can adjust prices before each new contract year, which commences on March 18th annually.
• Termination notice period: There is a notice period of at least nine (9) months for contract termination.
• Offer validity: The submitted offer must remain valid until March 31, 2027.
• Deadline for bids: The deadline for receiving bids is November 10, 2026, at 00:00 +01:00.
• Questions and answers deadline: Questions must be submitted by October 30, 2026. Answers will be provided via e-Avrop at least six calendar days before the final bid submission day.

The specific contract start date and end date are not explicitly stated, though the total duration and other dates provide a framework.

The core scope of work for this tender, focused on "Server and storage" for Region Östergötland, involves the development and lifecycle management of the server environment, including age-related replacements and future functionalities. The tender also covers the acquisition of complementary capacity for existing storage solutions and/or the procurement of new storage solutions, with an estimated annual growth of 10-12 percent for existing storage.

The supplier is expected to act as a strategic advisor, providing the best available, cost-effective, and environmentally adapted solutions. This also includes the ability to purchase spare parts and accessories for servers and storage within Region Östergötland's existing system solutions. The contract period is six years to ensure continuous lifecycle management, technical continuity, and efficient administration, and includes specialist expertise and technical support.

High-level goals for the IT infrastructure include achieving greater scalability, dynamism, and agility. This means delivering services from multiple geographical locations, managing multiple data centers as a single entity, providing more flexible and adaptable IT infrastructure, and delivering service-based network and IT security solutions. The aim is also to support multiple operations more efficiently and enable faster deliveries with maintained quality in the IT infrastructure area.

Key deliverables and responsibilities explicitly stated include:

• Strategic advisory
• Product and solution deliveries: identifying and understanding customer needs and translating them into solutions.
• Consulting services from specific roles:
• Project Manager (competence levels 4 and 5).
• Solution Architect (competence levels 4 and 5).
• Technical Specialist (competence levels 3, 4, and 5).
• Security cabinets for retrieval.
• Lifecycle information: providing information on the product lifecycle for included products and notifying Region Östergötland of changes at least six months in advance.
• Web portal: supplying a web portal for order, invoice, and delivery statistics, including delivery status of active orders, with export functionality.
• Dedicated customer manager: providing a named and dedicated customer manager responsible for the overall content and quality of deliveries and ongoing contact.
• Delivery and delivery capability: maintaining the capacity to perform the assignment, uphold delivery, warranty, and service commitments for products and services.
• New equipment: all equipment, including software, must be purchased through authorized channels and all components must be factory new unless otherwise specified.
• Asset files: providing asset files with product designation, manufacturer, and serial number for each delivery.