Service de livraison medicale par drone pour les etablissements du ght des iles du nord

The contract has a total duration of five years. It is structured into two distinct tranches:

• Tranche ferme (Phase 1 POC): This phase, corresponding to the feasibility study, has a maximum duration of 12 months, or approximately one year. Its execution starts from the date of notification of the market, which also serves as the service order to commence.
• Tranche optionnelle (Phase 2 - Exploitation): This relates to the operational execution of the medical delivery service by drone and is planned for a maximum duration of three years. The duration of this tranche is independent of the firm tranche and begins upon its firming up by the contracting authority.

Key milestones and a provisional calendar are also provided:

• Publication of the call for tenders: August 24, 2026
• Deadline for submission of offers: October 5, 2026
• Analysis of offers: October 13, 2026
• Notification of the market: October 26, 2026
• Launch of Phase 1 POC: Immediately upon notification
• Start of exploitation (if PoC validated): Estimated for Q3/Q4 2027.

The contract start date can be inferred as the market notification date of October 26, 2026. A specific contract end date is not explicitly stated as a calendar date, but the overall duration is five years.

The core scope of work for this tender is to establish a medical drone delivery service between the Irénée de Bruyn Hospital (CHIDB) in Saint-Barthélemy and the Saint-Martin Hospital. This service aims to meet specific logistical needs, focusing on the rapid and secure transport of medical products, including medicines, medical devices, biological products, and blood bags.

The Statement of Work (SOW) is divided into two main phases:

Phase 1 - Firm Tranche (Proof of Concept - PoC): This phase has a maximum duration of 12 months and involves a feasibility study encompassing technical and operational design, testing, and validation of proposed solutions.

Core deliverables for the PoC include:

• A framing stage involving a site visit, drone selection, DGAC regulatory file instruction, and dedicated ZRT corridor/airspace design (U-space).
• An initialization stage for installing mobile infrastructures (vertiports, antennas), defining Key Performance Indicators (KPIs), and obtaining flight authorizations.
• A testing stage with flight campaigns, data collection, and KPI measurement.
• A final report providing an analysis of results, an end-of-test report, refinement of the economic model, and a Go/NoGo recommendation for exploitation.

Key Performance Indicators (KPIs) for PoC validation include the drone's operational availability rate (target $\ge90\%$), average door-to-door delivery time compared to conventional solutions, adherence to the cold chain, mission success rate, resistance to local weather, and regulatory compliance of operations.

Phase 2 - Optional Tranche (Operational Exploitation): If the PoC is validated, this phase involves the implementation of the medical delivery service under nominal operating conditions for a maximum duration of 3 years.

The expected services and core deliverables across both phases include:

• Operational Design: Dimensioning of the drone solution to local constraints (weather, terrain, airspace).
• Regulatory Procedures: Obtaining all necessary authorizations for Beyond Visual Line of Sight (BVLOS) operations, including the design and management of the dedicated ZRT corridor/airspace.
• Ground Infrastructure: Supply, installation, and maintenance of vertiports, communication antennas, and associated systems at both sites.
• Transport System: Provision of the drone and all onboard equipment, including certified medical containers with cold chain management.
• Operations Management: Piloting delivery missions (triggering, real-time monitoring, reporting) with a dedicated interface for hospital staff.
• Maintenance & Support: Preventive and corrective maintenance of the entire system, with a commitment to operational availability.
• Personnel Training: Training of hospital staff on the use of the delivery triggering interface.

Items explicitly excluded from the scope include the supply of medical products to be transported, internal management of hospital logistics processes, and permanent civil engineering works for vertiports.