Servicio de Centro de Operaciones de Ciberseguridad (SOC)

The contract timeline information is partially available.

The "Plazo de Validez de la Oferta" (Offer Validity Period) is 4 months.

Key milestones mentioned are:

• Deadline for receipt of offers: Up to 28/09/2026 at 13:00.
• Opening of administrative offers (Sobre 1 - documentation proving compliance with prior requirements): 30/09/2026 at 10:30.
• Opening of economic offers (Sobre 3 - economic offer and documentation related to criteria evaluable by formulas): 28/10/2026 at 10:30.
• The publication of the tender in DOUE was sent on 18/08/2026.
• The publication date was 19/08/2026.

The contract start date, end date, and total contract duration are not explicitly stated.

The core scope of work for this tender is the provision of a managed Cybersecurity Operations Center (SOC) service for the Port Authority of Valencia. This service encompasses the monitoring, detection, analysis, and response to security incidents across IT, OT, and PCS environments.

Key deliverables and requirements include:

• Establishing a technical team to ensure the correct delivery of the SOC service, in accordance with the operational model specified in the Technical Specifications.
• Guaranteeing sufficient operational capacity within this team to fulfill the defined scope, Service Level Agreements (SLA), and Key Performance Indicators (KPIs).
• Possessing a proprietary Security Operations Center (SOC) or an equivalent 24x7 operational capability. This SOC must have documented procedures for monitoring, escalation, incident management, service continuity, and critical incident response.
• The SOC must be affiliated with the National SOC Network of CCN-CERT, holding a Gold participation level.