Servicio SaaS de una solución de tablones digitales que permita la gestión centralizada, programación, publicación, monitorización y control remoto de contenidos informativos, incluyendo los servicios asociados de puesta en marcha, parametrización inicial, soporte funcional/técnico y una bolsa estimada de horas de acompañamiento adicional.

The contract timeline is as follows:

• Contract Start Date: September 1, 2026.
• Total Duration: 12 months.
• Extensions: The contract allows for 1 extension of up to 12 months.
• Key Milestones or Phases: Partial deadlines are not applicable. Partial receptions will be as specified in the Technical Specifications document. There is no obligation to present a work program.

The core scope of work for this tender is a SaaS service for a digital signage solution. This solution aims to enable centralized management, programming, publishing, monitoring, and remote control of informative content. The service also includes associated services such as implementation, initial parameterization, functional/technical support, and an estimated pool of additional accompaniment hours.

The contract is classified under CPV code 72000000, which covers IT services including consulting, software development, internet, and support.

The primary objective is to acquire an agile and centralized tool for publishing corporate or service information on existing screens or equivalent supports. This will reduce reliance on manual processes, improve publication immediacy, and enhance the visual and operational homogeneity of digital communication.

Key deliverables and functionalities include:

• Centralized management of digital board content via a web environment accessible by authorized profiles.
• Ability to program playlists, pages, or campaigns based on time slots, dates, events, and locations.
• Support for publishing multimedia content, web pages, images, videos, documents, or informative widgets.
• Features for content preview before dissemination and monitoring the status of each digital board.
• Provision of a personalized URL for public or restricted access to published content as defined by the entity.
• Remote support and initial functional accompaniment.

The service is to be delivered as a SaaS platform, usable in any of SFM's offices. The execution period for the contract is 12 months, with an option for one extension of up to 12 additional months.