Servicios de apoyo al diseño técnico, desarrollo, implantación, evolución, integración, soporte y mantenimiento de aplicaciones y soluciones digitales de carácter corporativo para ISDEFE, SA, SME, MP

The contract has an execution period of 60 months, which includes the initial contract and any potential extensions. There is a maximum of 3 extensions.

Key milestones in the bidding process include:

• The deadline for offer submission is 14/09/2026 at 14:00.
• The administrative envelope will be opened on 14/09/2026 at 14:01.
• The economic offers will be opened on 21/09/2026 at 09:00.
• The offer validity period is 2 months.

The contract's specific start and end dates are not explicitly stated in the provided documents.

The core scope of work for this tender is "Services of support for technical design, development, implementation, evolution, integration, support, and maintenance of corporate applications and digital solutions for ISDEFE, SA, SME, MP".

The Statement of Work summary includes:

• Providing specialized professional services to equip ISDEFE with on-demand technical capabilities.
• Focusing on needs effectively prioritized, approved work, generated deliverables, provided evidence, and accepted work by ISDEFE.
• Addressing needs such as:
• Architecture for Power Platform and Azure solutions.
• Development of applications using Microsoft Power Platform.
• Integration of data, applications, and systems.
• Security across Power Platform, SharePoint, Microsoft 365, and related environments.
• Progressive integration of artificial intelligence capabilities.
• Advanced analytics and Business Intelligence.
• Microsoft Dynamics 365 solutions.
• Management of environments, Application Lifecycle Management (ALM), DevOps, and version control.
• Operation, support, maintenance, and continuous evolution of digital solutions.
• Implementation and maintenance of security controls, traceability, version control, document management, access governance, segregation of duties, regulatory compliance, change control, and auditability for developed or maintained solutions.
• Provision of support, corrective, adaptive, and evolutionary maintenance services for deployed corporate solutions to ensure operational continuity, stability, documentation, and orderly evolution.
• Creation, maintenance, and updating of technical, functional, operational, and support documentation to ensure traceability, knowledge transfer, service continuity, and ISDEFE's ability to govern and supervise the SIDEFE ecosystem.
• The planning of work will align with needs identified and prioritized by ISDEFE, ensuring that resources are allocated to initiatives with tangible value for the organization.