Servicios de mantenimiento integral de los sistemas y equipos electrónicos y de comunicaciones de la Policía Municipal de Madrid

The contract timeline is as follows:

• Offer Submission Deadline: Until September 8, 2026, at 23:59.
• Opening of Administrative Documentation: September 9, 2026, at 10:30 hours.
• Opening of Economic Offers: September 16, 2026, at 10:30 hours.
• Publication in DOUE (Date of dispatch): August 4, 2026.
• Offer Validity Period: 2 months.
• Total Contract Duration: 36 months.
• Possible Extension: Up to a maximum of 2 years (24 months).
• Key Milestones/Phases:
• Reduction of the initial phase ("Reducción de la Fase de inicio").
• Annual documentation review ("Revisión anual de la documentación").
• Bimonthly invoicing and potential for independent billing milestones for complex tasks, defined by the Contract Manager.

The contract start date and end date are not explicitly stated.

The core scope of work and statement of work for this tender involves the integral maintenance of electronic and communication systems and equipment belonging to the Municipal Police of Madrid.

The primary objective is to ensure that network infrastructures in buildings and vehicles, along with various electronic equipment, are maintained in optimal operational condition.

Key services and deliverables include:

• Preventive, corrective, operational, and adaptive/evolutionary maintenance of electronic and communication systems.
• Two service modalities: a 24x7 modality for high-priority incidents and a 10x5 modality for other activities.
• Maintenance of specific equipment:
• Signaling devices, associated electronic equipment, and onboard installations.
• Radio electric inhibitors.
• Communication systems and networks within PMM buildings.
• Electronic equipment of the Mobile Command Center.
• Beacons and luminous and acoustic signaling equipment.
• Mobile and fixed variable messaging equipment/panels.
• Electronic equipment and measuring equipment (e.g., sound level meters, chip readers, calibrators, tachograph readers).
• Inverter and electrical power supply equipment installed in vehicles.
• Management services:
• Resource management, including warehouse, waste, and third-party guarantees.
• Incident reception and management service, acting as a single point of contact for reception, management, and supervision of incidents and requests, handled by support operators.
• Contract management and coordination.
• Availability of a technical team.