Servizio di Evoluzione, gestione e manutenzione dell’infrastruttura del Sistema Informativo Territoriale e dell’Infrastruttura dei Dati Territoriali della Regione Autonoma della Sardegna

The contract duration is estimated to be 52 months, commencing from the date of the start of activities.

The contract is structured into several phases with intermediate deadlines and milestones:

• FASE I: This phase involves the initiation of activities, re-engineering and evolution of software applications, analysis of requirements, technical design, and the migration of databases, including geographic information. The Work Plan needs to be finalized and agreed upon with the Administration by the end of FASE I. A payment equivalent to 10% of the contractual amount is scheduled upon the successful completion and verification of FASE I activities.
• FASE II: This phase includes the first 12 months of maintenance and evolution of geographic information. By the conclusion of FASE II, all software applications must be operational. The expected completion deadline for FASE II activities is within 16 months from the start date. Payments during FASE II amount to 55% of the contractual value, distributed across 3 quarterly tranches.
• FASE III: This final phase entails the completion of training and communication, operational management of hardware systems, software applications, and databases, and 36 months of continued maintenance and evolution of geographic information. The anticipated deadline for all FASE III activities is within 52 months from the start date. The remaining 35% of the contractual amount is paid in 9 quarterly tranches throughout FASE III.

The specific contract start date is referred to as the "data di avvio delle attività" (start date of activities) but an exact calendar date is not explicitly stated. The contract end date is implicitly 52 months from this unstated start date.

The core scope of work for this tender involves the evolution, management, and maintenance of the Territorial Information System (SITR) and the Territorial Data Infrastructure of the Autonomous Region of Sardinia. The tender encompasses several key services:

1. Re-engineering and Evolution of Software Applications: This includes the development of new software applications, migration of databases, initial configuration of software, and installation of developed applications and basic software.

2. Training and Communication: This covers specialized training and support, communication activities, and the provision of a help-desk service.

3. Operational Management: This involves the operational management of hardware systems, software applications, and databases, including system monitoring, system administration, adaptive maintenance, evolutionary maintenance, and corrective maintenance.

4. Maintenance and Evolution of Geographical Information: This specific service focuses on the upkeep and development of geographical data.

5. Technical Specifications for a Protocol Gateway: The project also includes detailed API specifications for a new protocol gateway (SIBEAR-DOC), covering functionalities such as retrieving repertory series, shipping methods, master data, managing protocol and document attachments, retrieving offices and users, managing roles, retrieving classification indexes, managing folders, protocolling, managing documents, managing assignments, and callback mechanisms for state changes.

6. Additional Services: The administration may require further similar services to meet additional needs.

The project execution follows a structured approach, including maximum planning, requirements analysis, and detailed planning. Deliverables also include extensive documentation, such as project documentation, technical documentation, user manuals, build and deploy manuals, installation and configuration manuals, and maintenance manuals, all subject to conformity checks.