Servizio di licenze software saas e assistenza/manutenzione per gli apparati di rete, i moduli, le componenti software e le subscription di marca Juniper Networks

The contract is set to commence on January 1, 2027, with a general duration of three years. This implies a general end date of December 31, 2029.

However, the specific "Start Date" and "End Date" for individual SVC contracts, licenses, and subscriptions are detailed in Annex A, and these specific dates will take precedence over the general three-year term. The final coverage date might be less than three years due to the product life cycle or anticipated End of Support (EOS) by the manufacturer. For example, some items in Annex A show an end date of December 31, 2028, March 15, 2028, June 5, 2028, or October 13, 2028.

Key milestones include:

• The awarded supplier must register support contracts and subscriptions to ensure activation aligns with the timelines specified in Annex A, guaranteeing continuous coverage from each item's effective start date.
• Within 10 working days of activation, the supplier is required to provide the Administration with a summary report for each item in Annex A, confirming activation, validity dates, manufacturer's contractual references, and proof of coverage.

The core scope of work for this tender involves the renewal of various service/support contracts and licenses for a range of Juniper network products. The tender document, "Allegato A - Elenco analitico delle voci da rinnovare," details these items as "Product SKU," "Service/Support code," and "Description" with corresponding "Start Date" and "End Date."

The key deliverables include:

• Juniper Care Core Plus Support (JNPR Care CP Supt) for EX3400-48P.
• Juniper Care SWA Support for products such as JAA-NAT-10, JNS-FW-10, and JTV-FLOW-10.
• Juniper Care Core Support (JNPR CARE CORE Supt) for items like S-MPC7E-10G-ADD10, S-MPC7E-MR-ADD1, SRX345-JSB, S-MX-4C-P1-C1-P, and S-MX-4C-A1-C1-P.
• Juniper Care ND Support (JNPR Care ND Supt) for various products including MPC7E-MRATE-RTU, MPC7E-10G-RTU, MX104-40G-AC-BNDL, MX204-HW-BASE, SRX345 (HW ONLY), SRX345-SYS-JB-2AC & SR, MX480 Chassis, MX960 Chassis, QFX5120-48Y-2, QFX5120-32C, QFX5120-48T, and QFX5110-32Q-AFO2.
• Juniper Care Core Plus Support (JNPR Care Core Plus Support) for MS-MPC-128G and QFX5100-48S.

These services and licenses have specific start and end dates, typically ranging from January 1, 2027, to December 31, 2029, though some products may have an earlier end date if they are subject to End of Support (EOS) within the contractual period. The tender also mentions "Prestazione principale" (Main service) and "Prestazioni secondarie" (Secondary services) in the economic framework, indicating a primary service alongside additional support.