Single-party Framework for the Provision of Website Design, Hosting and Support for New Website and Related Services

The contract timeline includes an anticipated Framework Agreement duration of seven (7) years. The agreement will take effect on "the Effective Date," which is currently indicated as "[Insert date]," and will expire on "[Insert date]," unless it is terminated or extended. The client has the option to extend the term for periods of up to twenty-four (24) months, with the maximum number of such extensions to be inserted.

Key milestones and phases include:

• An anticipated award decision in November 2026.
• Anticipated Framework Agreement Commencement in November 2026.
• Milestones, compliance schedules, and operational protocols are to be agreed upon regularly between the Client's and Contractor's Contacts.
• Requirements include a pre-go-live WCAG 2.2 AA accessibility audit and an independent penetration test before go-live, and annually thereafter.
• Post-Go-Live Hypercare, which could last from 1 to 12 weeks, is suggested to be included in the Year 1 Website development costs. Following this, Year 2 support is suggested to begin and continue through Year 5.

The core scope of work for this tender involves the provision of services, referred to as "the Services," to the Client. These services are detailed in Schedule B and the Specification, which align with the Request for Tender (RFT) and the Contractor's Submission.

A high-level summary of the Statement of Work and core deliverables includes:

• Website Design, Development, and Deployment: This encompasses various phases such as Discovery, Design, Development, and Deployment.
• Hosting: Provision of proposed hosting costs and their basis.
• Support & Maintenance: Calculation and provision of recurring maintenance and support costs post-implementation of the newly developed website, including support for future enhancements and modifications. This also covers ongoing support and maintenance personnel.
• Software: Inclusion of all software usage, contingency, administrator, and other user licenses and subscriptions required to run the proposed solution, along with costs for associated products, technologies, and third-party licenses and subscriptions.
• Professional Services: All professional services necessary to support the requirements, including roles such as Project/Account Management, Creative Director, Head of Design, Technical Director, Content & Strategy, UX/UI Designer, Developer, Copywriter, SEO Specialist, Testing & Quality Assurance, Training, and Data analysis.
• Third-Party Product Integration: All integration services between any proposed third-party products and the vendor’s solution must be included in the project costs, with the vendor responsible for managing these system integration costs.
• Deliverables: The contractor is responsible for providing deliverables as per the agreement, with provisions for remedies such as procuring necessary rights, replacing deliverables, or refunding charges in case of breach.