Published
Software für das Fallmanagement von zahnärztlichen Leistungen
Notice number: 00680181-2026
KEY INFORMATION
- Submission deadline
- • Nov 2, 2026
- Location
- 🇩🇪 Germany
- Contracting authority
- Salus BKK
- Accepted Languages
- German
- Tender type
- Goods
- Contract Value
- Published date
- Oct 2, 2026
TENDER DESCRIPTION
This tender seeks a professional vendor for the provision of software to manage dental services and dentures for Salus BKK, encompassing core functionalities such as the processing of Electronic Application and Approval Procedures (EBZ), data carrier exchange (DTA), billing review, and automated approvals, alongside comprehensive support, maintenance, and training. The required solution must seamlessly integrate into the existing IT landscape, including systems from Bitmarck Holding GmbH, adhere strictly to EU-DSGVO (GDPR) standards for data security, and provide a barrier-free accessible platform, with all documentation in German. Bidders must demonstrate financial stability through a declaration of proportional annual turnover, possess adequate professional liability insurance, and hold ISO EN 9001 or comparable certification. The contract has an initial duration of two years, commencing 01.01.2027, with options for two one-year extensions, allowing for a maximum total duration of four years.
TENDER BRIEF
The contract timeline is as follows:
- Contract Start Date: 01.01.2027
- Initial Duration: The contract is for a period of two years.
- Extension Options: The agreement can be extended automatically by one year, up to two times, unless the client terminates with three months' notice at the end of the second and third years of the contract.
- Total Duration: The maximum contract duration is four years.
- Contract End Date (latest): 31.12.2030
Key Milestones:
- Bidder questions submission deadline: 22.10.2026
- Offer submission deadline: 02.11.2026 until 12:00
- Preliminary information: 19.11.2026
- Award of contract: 30.11.2026
- Preparation phase: commences after the award of contract
- Service commencement: 01.01.2027
Sources
- 1Salus BKK - SW zahn.Abr.Pr. - Anlage 5_Vertragsentwurf.pdf — “GEWALT Führt der Eintritt höherer Gewalt zu einer Unterbrechung der Dienstleist werden die Parteien von ihren Verpflichtungen aus diesem Vertrag für die Zeit der Unterbrechung der Dienstleistung frei. In Fällen höherer G…”
- 2Salus BKK - SW zahn.Abr.Pr. - 04 Vergabe- u. Vertragsbed.pdf — “5. Mitteilung nach §134 Abs. 1 GWB 19.11.2026 6. Zuschlags-/Bindefrist 30.11.2026 7. Ausführungsbeginn 01.01.2027 1.3. Ansprechpartner / Post- und Büroanschrift Etwaige Fragen zur Ausschreibung sind ausschließlich elektr…”
- 3Salus BKK - SW zahn.Abr.Pr. - Anlage 1.1_Leistungsbeschreibung.pdf — “Vertragslaufzeit verlängert sich automatisch um jeweils ein Jahr, sofern nicht die Auftraggeberin mit einer Frist von 3 Monaten zum Ablauf des zwei- ten, und dritten Jahres der Vertragslaufzeit kündigt. Eine Vertragsverl…”
The core scope of work for this tender centers on the provision of software for the case management of dental services and dentures for Salus BKK.
The Statement of Work and core deliverables include:
- Software Provision: Delivery of software for the case management of dental services, encompassing support, maintenance, and service for an initial contract period of two years, with an option to extend to four years.
- License Model and Applications: The contractor must describe their license model and outline the basis for individual pricing, as well as specify any additional applications available.
- Project Management: This includes framework concept development and coordination, as well as the preparation of the overall implementation.
- Implementation and Integration: Integration of the software into the existing IT landscape, including the necessary data migration for current inventory data, and the implementation of the electronic consultation and approval process (EZB) via the KIM communication service.
- Support and Maintenance: Provision of professional and technical support, software maintenance, updates, and development, including hotline services.
- Training: Comprehensive training for administrators and users.
- Functionality: The software must enable billing review, automation (including automated approval of applications), management of test rules, data processing, data acceptance and provision, reports and evaluations, and interface connections.
- Quality Assurance and Compliance: Ensuring quality, diligence, adherence to deadlines, reliability, EU-DSGVO compliant data protection, data backup, and deletion.
- Operational Requirements: Providing organizational and technical support, maintaining availability during service hours (Monday to Friday, 8:00 - 16:00) via phone and email, and designating a fixed, competent contact person.
- System Requirements: The software must be fully and productively integrable into the existing IT landscape of the client.
- Certification: The bidder must be certified according to ISO EN 9001 or a comparable standard.
Sources
- 1Salus BKK - SW zahn.Abr.Pr. - Anlage 1.1_Leistungsbeschreibung.pdf — “Leistungsbeschreibung Software für das Fallmanagement von zahnärztlichen Leistungen Salus BKK Mit gutem Gefühl krankenversichert Inhaltsverzeichnis Leistungsbeschreibung. | 3 1. Grundsätzliches und Ausfüllhinweise. | 3 1…”
- 2Salus BKK - SW zahn.Abr.Pr. - Anlage 1.2_Preisliste.xlsx — “(AN) beschreibt sein Lizenzmodell und stellt dar auf welcher Grundlage der Einzelpreis angeboten wird. Darüber hinaus erklärt er, welche weiteren Anwen-dungen erhältlich sind bzw. welche damit über den angeboten Preis mö…”
- 3Salus BKK - SW zahn.Abr.Pr. - Anlage B_Bewertungskriterien Ausschreibung.pdf — “auf das neue System umsetzen. Fügen Sie dem Ablauf auch einen Zeitplan und die notwendigen technischen Voraussetzungen von Seiten der Auftraggeberin bei. | 2 | Benennen Sie zwei Referenzkassen oder Referenzprojekte. | 2…”
- 4Salus BKK - SW zahn.Abr.Pr. - Anlage A_Fachfragen_Bewertung.pdf — “Leistungserbringer sowie gegebenenfalls der Versand von EBZ Nachrichten durch Ihre Lösung ermöglicht wird. Geben Sie an, inwieweit hier eigene Konfigurationsmöglichkeiten durch die Krankenkasse bestehen. | 20 | 3. CONTRO…”
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DIRECTORY • 28 FILES
- Leistungsverzeichnis.aidf46 KBAIDF
- MetaData.xml434 KBXML
- PREISBLATT_ANGEBOTSSCHREIBEN.aidocdef9 KBAIDOCDEF
and 21 other documents
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