Published

    Storage, fulfilment and worldwide freighting

    Notice number: ocds-h6vhtk-06dcd2

    🇬🇧 United KingdomUK Hydrographic OfficeServices

    KEY INFORMATION

    Submission deadline
    Sep 30, 2026
    Location
    🇬🇧 United Kingdom
    Contracting authority
    UK Hydrographic Office
    Accepted Languages
    English
    Tender type
    Services
    Contract Value
    Published date
    Aug 5, 2026

    TENDER DESCRIPTION

    This tender is for comprehensive Publication Storage & Fulfilment Services, encompassing full stock management for approximately 450-500 unstacked pallets of nautical book publications and related items, alongside daily order processing and worldwide freighting. The scope includes receiving stock, secure storage, maintaining accurate stock records through a front-end system with live reporting, and bespoke packing with branded materials and packing lists, including the issuance of customs documentation. Key technical requirements mandate an established Warehouse Management System (WMS) capable of providing dashboards and reporting, handling XML files for data transfer, and supporting API-based or similar formats for integration. Delivery methods encompass Express Courier, Ex Works, and British Forces Post Office (BFPO) services, supported by a supplementary rush-order service for same-day despatch. The contract implementation is set for early January 2027, with go-live within 12 weeks of stock transfer, and potential providers must meet financial standing requirements including a minimum current ratio of 1.0, an acid test ratio of 0.8, and ensure the estimated annual contract…

    TENDER BRIEF

    The contract timeline includes the following key milestones and phases:

    • Tender issue: Week commencing 3rd August.
    • Deadline for Tenderers' clarification questions: 26th August.
    • Clarification answers provided by: 8th September.
    • Tender return deadline: 11:00 am on 30th September.
    • Evaluation period: October - November.
    • Notification of proposed Contract award leading to standstill period: Early December.
    • Estimated Contract award: Mid-December.
    • Implementation: Early January 2027.
    • Stock transfer and contract go-live: Stock transfer will start during January 2027, with the contract going live within 12 weeks.

    The contract start date is associated with the implementation in early January 2027 and the contract going live within 12 weeks of stock transfer starting in January 2027.

    The contract end date is not explicitly stated. The total duration is not explicitly stated as a fixed term, but it mentions pricing for "Year 1" and "further years" which will be linked to the CPI rate. Additionally, the Authority has the option to extend the contractor's obligations for further three-month periods, and may exercise this right multiple times.

    Sources

    • 11 READ ME FIRST - Storage and fulfilment.docx — “well as other points. Some of these are mandatory, which must be confirmed, and others have a pass mark which must be achieved to allow progression. Please note the question regarding acceptance of our Terms and Conditio…
    • 22 ITT - Storage and fulfiment.docx — “subsequent use by the Authority of anything required to be done or delivered under any resultant contract; any patent or registered design, (or application thereof) owned or controlled by the Tenderers and which appears…
    • 3Annex A - Statement of Requirements - Storage and Fulfilment Services.docx — “will start to transfer stock during January 2027, with the contract going live within 12 weeks. The Contractor shall supply an Implementation Plan, including but not restricted to: Receiving and building stock reserves,…

    The core scope of work for this tender is "Publication Storage & Fulfilment Services". The Statement of Work (SOW) outlines requirements and deliverables including:

    • Implementation Plan: Encompassing receiving and building stock reserves, pick face and layout, technology and integration, packaging materials, branded documentation templates, express delivery services, and engagements such as meetings with the Authority or site visits.
    • Data Transfer: Specifically, handling XML files.
    • Warehouse Management System: Providing dashboards and reporting capabilities.
    • Storage Facility: Meeting general requirements and managing stock holding.
    • Stock Holding: Covering availability, inbound stock receipt, annual stock take, publication scrap, non-conforming product checks, and damaged stock.
    • Returns Policy.
    • Fulfilment: Including picking, packing and packaging, advice notes and labels, branded security seal tape, and documentation and clearance.
    • Delivery Methods: Utilizing Express, Ex Works, and British Forces Post Office (BFPO) services.
    • Rush Order Service.
    • Warehousing & Storage Services: Providing warehouse space and availability, access to freight forwarding services, handling cargo awaiting collection by third parties (including handover to third-party carriers and couriers), and managing Print On Demand (POD) Paper.
    • Service Level Agreements (SLAs): Defined for First Time in Full (FTIF) and Account Management Service.
    • General Requirements: Such as Account Management Service, Management Information, Security Requirements (data storage, destruction of surplus/redundant stock), Business Continuity, and ISO Certificates.

    Sources

    • 1Annex A - Statement of Requirements - Storage and Fulfilment Services.docx — “will start to transfer stock during January 2027, with the contract going live within 12 weeks. The Contractor shall supply an Implementation Plan, including but not restricted to: Receiving and building stock reserves,…

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    TENDER DOCUMENTS

    DIRECTORY • 13 FILES

    • Annex J - POD Paper Order Volumes.xlsx
    • Annex B - Pricing matrix.xlsx
    • 2 ITT - Storage and fulfiment.docx

    and 6 other documents

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