Published
Strategic consulting, development and operation of network services.
Notice number: 00599139-2026
KEY INFORMATION
- Submission deadline
- • Sep 29, 2026
- Location
- 🇳🇴 Norway
- Contracting authority
- Forbrukertilsynet
- Accepted Languages
- Norwegian
- Tender type
- Services
- Contract Value
- Published date
- Aug 31, 2026
TENDER DESCRIPTION
This tender invites a qualified strategic partner and total supplier for the comprehensive provision of web services to the Norwegian Consumer Authority (Forbrukertilsynet), encompassing strategic advisory on user experience, operation, development, and continuous improvement of both existing and new websites, including content production across all channels. The scope mandates active participation in developing new websites, with an estimated cost of 2-4 MNOK, or restructuring current ones, followed by their ongoing operation and enhancement throughout the contract period. Technically, solutions must comply with NSM's ICT security principles, ensure a minimum 99.9% uptime during business hours, utilize Amazon Web Services infrastructure optimized for container management, support multi-factor authentication, and guarantee data storage within Norway or the EU/EEA, with robust security measures and a two-hour data recovery capability. Prospective suppliers must demonstrate sufficient financial strength, evidenced by annual accounts for the two most recent financial years and a current credit rating report. The agreement is set to commence on February 1, 2027, with an initial…
TENDER BRIEF
Question: What is the contract timeline?
Context: Contract start date, end date, total duration, and any key milestones or phases mentioned. Return null if not stated.
Format: Answer with a plain text string. If not found, write "null".
The contract timeline includes the following:
- Contract Start Date: The agreement starts on February 1, 2027. The takeover of operations also begins on this date.
- Contract End Date: Not explicitly stated as a fixed end date, but the duration for services is initially 2 years, with automatic renewals for 1 year at a time. For the general agreement, it is valid for 3 years from the start-up day for ordinary operation, with automatic 1-year renewals, unless otherwise agreed in Annex 4.
- Total Duration: Initially 2 years for services, automatically renewed for 1 year at a time. The general agreement is valid for 3 years from the start-up day for ordinary operation, with automatic 1-year renewals, unless otherwise agreed.
- Key Milestones/Phases:
- Contract award: January 4, 2027.
- Standstill period: 10 days after the contract award.
- Contract signing: January 15, 2027.
- Start of agreement (takeover of operations): February 1, 2027.
- The agreement is divided into three phases: an establishment phase, ordinary operation, and a termination phase.
- The establishment phase comprises planning, implementation, testing before the start-up day, a start-up period and start-up day, and an approval period.
- The takeover of operations occurs by agreement and within 2027.
- Development assignments commence by agreement.
Sources
- 1Del I Konkurransegrunnlag - Strategisk rådgivning, drift og vedlikehold av nettjenester.pdf — “spørsmål til kvalifiseringsfasen | 22.09.2026 kl. 12:00 Frist for å levere forespørsel om å delta | 29.09.2026 kl. 12:00 Evaluering av kvalifikasjonskrav/utvelgelse | Uke 40-41 Utsendelse invitasjon til å inngi tilbud |…”
- 2Del II SSA-D Bilag 1-11.docx — “forvaltning av containere, og er optimalisert for å håndtere multi-container applikasjoner (CMS/commerce/DXP med mer). Underliggende infrastruktur leveres av Amazon Web Services. Bilag 4: Prosjekt- og fremdriftsplan for…”
- 3Del II SSA-D generell avtaletekst (2026).pdf — “få sitt krav endelig avgjort, jf. kapittel 12. Gjør ikke Leverandøren det, anses arbeidet å være en del av Leverandørens plikter etter avtalen. 4. VARIGHET, AVBESTILLING OG MIDLERTIDIG FORLENGELSE 4.1 VARIGHET Avtalen tr…”
The core scope of work for this tender involves a partnership where the selected supplier will act as a total provider for strategic advisory, development, and operation of Forbrukertilsynet's (the Norwegian Consumer Authority) web services.
The Statement of Work summary includes the following key areas:
- Strategic Advisory: Providing strategic advice on usability, operation, development, and improvement of websites. This primarily focuses on enhancing digital services for users but can extend to all channels and content production.
- Operation and Further Development of Existing Websites: Managing and continuously improving the current web presence.
- New Website Development: Developing new websites or restructuring existing ones to replace one or more current sites, followed by their operation and further development throughout the contract period.
The supplier is expected to be an active strategic partner, proposing solutions and actively participating in the development and improvement of the websites. The tender also mentions an establishment phase with a progress plan for setting up operational services, including preparing a test plan for these services. The supplier will take over the customer's existing websites. The development of a new website is a significant part, with an estimated cost of 2-4 MNOK, encompassing planning, project implementation, implementation, training, and other costs such as licenses and hosting.
Sources
- 1Del II SSA-D Bilag 1-11.docx — “3.2 Endringshåndtering 19 A. Kundens endringsordre 19 B. Leverandørens håndtering av endringsordrer 19 C. Kundens aksept av Leverandørens utredning 20 Avtalens punkt 5.2.2 Nøkkelpersonell 20 Avtalens punkt 5.3.1 Leverand…”
- 2Del II SSA-D Bilag 7 Vedlegg 1 Prisskjema.xlsx — “Ny nettside ,,,, ,"Tilbyder skal synliggjøre alle kostnader knyttet utvikling av ny nettside slik det er beskrevet i tildelingskriteriet ""oppdragsforståelse og løsningsforslag"" med tilhørende beskrivelse i SSA-D bilag…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 10 FILES
- Del II SSA-O Bilag 1-7.docx105 KBDOCX
- Del II SSA-D generell avtaletekst (2026).pdf769 KBPDF
- Del I Konkurransegrunnlag - Strategisk rådgivning, drift og vedlikehold av nettjenester.pdf311 KBPDF
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