Published

    Summa-järjestelmän hankinta

    Notice number: 55101

    🇫🇮 FinlandOikeusrekisterikeskus

    KEY INFORMATION

    Submission deadline
    Sep 21, 2026
    Location
    🇫🇮 Finland
    Contracting authority
    Oikeusrekisterikeskus
    Accepted Languages
    Finnish
    Tender type
    Contract Value
    Published date
    Aug 19, 2026

    TENDER DESCRIPTION

    This procurement is for a comprehensive Summa System solution, encompassing the implementation, functionalities, integrations with existing systems, maintenance, support, and ongoing development of a modern, unified platform to efficiently handle increasing volumes of summary dispute matters. Key technical requirements mandate the adoption of a DevOps model, automated CI/CD chains, AI utilization in design and development, container technologies (e.g., Docker, OpenShift), and API-based integrations via Valtion yhteinen integraatiopalvelu (VIA) leveraging REST/JSON architecture with X.509v3 authentication, alongside centralized log management (Graylog) and adherence to general standards and ORK's technology guidelines. Tenderers must meet financial standing requirements, including an annual turnover of at least three million euros, professional liability insurance of at least one million euros, and a risk classification of 1-3 in Suomen Asiakastieto Oy's Riskimittari. The project is projected to commence in October 2026, with the Summa solution delivery expected within twelve months, followed by a six-month warranty period and a fixed-term two-year main and maintenance agreement…

    TENDER BRIEF

    The contract timeline is as follows:

    • Contract Start Date: The Main Agreement, Project Agreement, and Maintenance Agreement become effective upon the signing of the Main Agreement by both parties. The Security Agreement must be signed concurrently with the Main Agreement.
    • Project Start: The delivery project officially begins with a decision from the project steering group after the agreement takes effect, provided that the project manager and at least two other key personnel have obtained security clearance or an exemption has been granted. An initial timeline indicates a procurement decision and project start in October 2026.
    • Key Milestones/Phases:
    • October 2026: Procurement decision and project initiation.
    • November (2026): Proof of Concept (PoC) phase, running in parallel with the start of the implementation.
    • November 2026 – December 2027: Implementation, supplier testing, and production deployment. This phase includes customer-responsible data protection impact assessments, security audits, accessibility and usability testing, performance and load testing, and other mandatory quality assurance measures.
    • Delivery Project Duration/End Date: The Summa solution must be delivered within twelve (12) months from the project's start (as defined in section 7.1).
    • Warranty Period: A warranty period of six (6) months is specified.
    • Main and Maintenance Agreement Duration: These agreements are fixed-term for two (2) years from the date the system is transferred to the support and maintenance service under the Maintenance Agreement. After this fixed term, they become valid indefinitely.
    • Project Agreement End: The Project Agreement concludes automatically once all project work and deliverables are successfully completed and other contractual obligations are fulfilled.
    • Support and Maintenance Services: These services commence following a separate decision upon the completion of the Summa solution delivery project.

    Sources

    • 1Liite A Pääsopimus.pdf — “mahdollisesti edellyttämät lisenssit ja Valmisohjelmistot Erikseen tilattavat palvelut • Järjestelmän jatkokehitys • Valtorin on premise -käyttöympäristöön toteutettujen ympäristöjen siirtämi- nen ORK:n pilviympäristöön…
    • 2Liite 0 Projektisopimus.pdf — “sekä muodostaen Tilaajalle toimivan kokonaisuuden. Toimittaja vastaa kaikista sen vastuulla olevista tehtävistä ratkaisun käynnistämiseksi ja palveluiden käyttöönot- tamiseksi sovittuna ajankohtana. Toimittaja on velvoll…
    • 3Liite 2 Hankinnan kohteen kuvaus_v.1.0.pdf — “dokumentin. Loppuraportti tuotetaan myös mahdollisissa jatkokehitysprojekteissa. Taulukko 1. Dokumentit ja niiden valmistuminen ja päivityssyklit. Näiden dokumenttien ajantasaisuus projektin aikana ja päättyessä varmiste…

    The core scope of work and statement of work for this tender involves the implementation and commissioning of a system for handling summary payment order cases, referred to as "Summa-ratkaisu".

    The core deliverables and responsibilities explicitly stated in the documents include:

    • System Implementation: Realization of the System according to the Main Agreement and its appendices, including the implementation of mandatory requirements, refinement of requirements, and creation of technical specifications. This also entails the functional definition and integration of the Client's processes into the System, as well as the planning and execution of the System for the Client's specified use.
    • Log Data Management: Handling of log data in line with the Log Management interface instructions (Appendix 1.7 of the Main Agreement).
    • Documentation: Provision of up-to-date documentation concerning the System, its usage, and the delivery project, matching the delivered System and detailing its implementation, components used, and necessary instructions for operation.
    • Environment Setup and Installation: Establishment of cloud environments in collaboration with the Client, and the installation of the System in test, development, and training environments. This also includes delivering installation instructions for the production environment to the service provider.
    • Commissioning: The delivery project includes the commissioning of the System, encompassing project management, planning, configuration, cloud environment setup, installations, data center installation instructions, testing, launching of support and maintenance services, and an enhanced support period.
    • Integrations: Implementation of target-priced integrations as detailed in appendices 3.3, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, and 3.14.
    • Warranty and Support: The project covers warranty period repairs and an enhanced support period following commissioning. Ongoing service management, service level management, production management, resource coordination, financial management, risk management, communication, and continuous improvement are also part of the service content, with defined responsibilities.
    • Compliance: The final project outcome must meet all requirements outlined in the Main Agreement and its appendices, including any Client-approved clarifications, technical specifications, and agreed-upon changes during the project.
    • Project Plan: The tenderer is required to submit a project plan that outlines the implementation of the "Summa-ratkaisu" commissioning project, detailing technical requirements implementation, development models, operating models, documentation, quality assurance, solution implementation, resourcing, and schedule.
    • Requirements Fulfillment: The project must address both functional and non-functional requirements for the "Summa-ratkaisu" system.

    Sources

    • 1Liite 2.4. Vaatimusluettelo_v.1.0.xlsx — “,, ,OIKEUSREKISTERIKESKUS, ,Summa-ratkaisu, ,Liite 2.4 Vaatimusluettelo, ,, ,v. 1.0 13.8.2026, ,Dokumentin tarkoitus,"Dokumentissa kuvataan toiminnalliset ja ei-toiminnalliset vaatimukset summaaristen velkomusasioiden kä…
    • 2Liite 5 Projektisuunnitelman tehtävänanto ja arviointi.pdf — “ork_ OIKEUSREKISTERIKESKUS RÄTTSREGISTERCENTRALEN Liite 5 Projektisuunnitelman tehtävänanto ja pisteytys ork_ OIKEUSREKISTERIKESKUS RÄTTSREGISTERCENTRALEN Summa-ratkaisun hankinta ORK/5415/2025 Liite 5 Projektisuunnitelm…
    • 3Liite 0 Projektisopimus.pdf — “ja että projektin lopputulokset ovat toimitettuina sovituissa ympäristöissä ja doku- mentaatio on sovitusti toimitettu Tilaajalle. Toimitusprojekti sisältää myös Järjes- telmän käyttöönoton, tehostetun tuen jakson ja tak…
    • 4Liite 7 Hintalomake.xlsx — “henkilötyön päivähinta. Ilmoita kohtaan työmäärä (htp) toimitusprojektista aiheutuva kokonaistyömäärä. Toteutuneen työmäärän laskutus suhteessa ilmoitettuun työmäärään toteutetaan Sopimuksessa olevan taulukon mukaisesti.…
    • 5Liite 4.2 Vastuumatriisi.xlsx — “Versio,4.0 ,"Tämän dokumentin tarkoituksena on tarkentaa dokumentissa ""Palvelusuunnitelma"" kuvatun palvelun sisältöä sekä kuvata tehtävien vastuunjako ja hinnoittelumalli. Vastuumatriisissa jaetaan vastuut seuraavien m…
    • 6Liite 4.5 Vastuumatriisi (Pilvi).xlsx — “tilanneviestintä (mm. työmäärä- ja vaikutusarviointi)",Jatkuva,Tuntihintainen,I,A/R,C,,"Työmääräarvio Sovellustoimittajalla, CAB-menettely ORK:lla" ,Muutospyyntöjen toteutuspäätökset ja priorisointi,Jatkuva,,A,A/R,C,,Tie…

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    TENDER DOCUMENTS

    DIRECTORY • 58 FILES

    • Liite 4.3 Palvelutasosopimus.pdf
    • Liite 1.3.4 Varautumisen ja jatkuvuudenhallinnan vaatimukset.xlsx
    • Liite 10 Ratkaisukuvauksen tehtävänanto ja arviointi v1.3.pdf

    and 51 other documents

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