Published
Activité de support téléphonique de premier niveau et Serveur Vocal Interactif du service consommateurs Energie-Info du Médiateur national de l'énergie
Notice number: 00689132-2026
KEY INFORMATION
- Submission deadline
- • Nov 16, 2026
- Location
- 🇫🇷 France
- Contracting authority
- Médiateur national de l'énergie
- Accepted Languages
- French
- Tender type
- Services
- Contract Value
- Published date
- Oct 6, 2026
TENDER DESCRIPTION
This competitive tender is launched in order to carry out services: - performance of a level 1 telephone support activity for the Energy-Info customer service — referred to as the “Front Office”; - and implementation, operation and maintenance of an Interactive Voice Server, the customer service entry portal for the Energy-Info customer service. This competitive tender is launched in order to carry out services: - performance of a level 1 telephone support activity for the Energy-Info customer service — referred to as the “Front Office”; - and implementation, operation and maintenance of an Interactive Voice Server, the customer service entry portal for the Energy-Info customer service.
TENDER BRIEF
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DIRECTORY • 2 FILES
- Tender detail pageLINK
- TED PortalLINK
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