Support/ Wartung TK-Systeme der Stadt Viersen ab 01.01.2027

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Support/ Maintenance/ Delivery of hardware and software (licenses) of the innovaphone TK systems with CTI, UC, ACD, Softphone and DECT solution 805 extensions/PBX + standby licenses, C4B XPhone Server + Up2Date license, 150 fax to e-mail licenses, 226 voicemail licenses, 696 Office Plus licenses including Softphone (Desktop + Mobile), 10 IP channel DECT gateways, 30 DECT base stations, 30 DECT end devices (ASCOM) Various Innovaphone components (SBC, PBX etc.) including analog gateways with licenses f. door stations and faxes Support/ maintenance for ESXi/VM/vSphere host with 5 Windows Server + 3 Debian GNU systems including licenses and update service, as well as 2 servers in the data center for, among other things, Softphone Mobile (Windows + Debian GNU) Innovaphone MyApps C4B XPhone Teamdesk (4 licenses) C4B XPhone conference JTel ACD solution (1 server license, 1 GUI license, 30 agent licenses, 2 supervisor licenses, 2 wallboard licenses, 12 ACD queue/IVR channel, 8 call forwarding channels, 1 Innovaphone connector, 84 Sip trunk) System management software (web-based) KatharSys conversation data capture (GDE) Software assurance including all major release changes during the…

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