Published
Trócaire RFT Website Development and Maintenance Services
Notice number: 00574380-2026
KEY INFORMATION
- Submission deadline
- • Sep 15, 2026
- Location
- 🇮🇪 Ireland
- Contracting authority
- Trócaire_166765
- Accepted Languages
- English
- Tender type
- Services
- Contract Value
- Published date
- Aug 19, 2026
TENDER DESCRIPTION
Trócaire Ireland invites tenders for the comprehensive provision of ongoing website development and maintenance services for its primary website, Trocaire.org, and secondary site, globalvillageschools.ie, both utilizing WordPress CMS. The core scope encompasses managing live, staging, and development environments, including WordPress and plugin updates, while ensuring adherence to high UX standards, the OWASP framework, and full PCI and GDPR compliance. Key technical requirements include supporting existing functionalities such as online payments via Authipay and PayPal, a WooCommerce store, and integration with a heavily customized Salesforce system, alongside providing content upload, SEO maintenance, and digital marketing expertise leveraging Google Analytics and Tag Manager. The contract will initially be for a one-year fixed term, with options for annual extensions up to a maximum duration of five years, subject to annual performance reviews, and requires monthly site performance reports and defined SLAs for support. Tenderers must provide their annual turnover, as financial stability is a significant award criterion, contributing 20% to the total score.
TENDER BRIEF
The contract will initially be a one-year fixed contract. It includes an option for annual extensions, allowing for a maximum total duration of five years, subject to an annual performance review. Specific start and end dates for the contract, as well as detailed key milestones or phases within the contract, are not explicitly stated.
Sources
- 11_RFT Website Development and Maintenance Services Aug2026.pdf — “Terms and Conditions to which Trócaire expects all of its supplier to respect can be found here https://www.trocaire.org/wp- content/uploads/2025/03/Trocaire-General-Terms-Conditions-for-Procurement-V4-April- 2023.pdf Th…”
- 28869645_Contract notice - general directive, standard regime_0.pdf — “classification (cpv): 72400000 Internet services Additional classification (cpv): 72410000 Provider services 5.1.2 Place of performance Country subdivision (NUTS): Dublin (IE061) Country: Ireland Additional information:…”
The core scope of work for this tender involves the comprehensive management of ongoing development and maintenance services for Trócaire's primary website, Trocaire.org, and a secondary website, globalvillageschools.ie. Both sites utilize WordPress CMS.
Key deliverables and services include:
- Website Development and Maintenance: Managing the ongoing development and maintenance of live, staging, and development environments for Trocaire.org. This includes WordPress CMS and plugin patching/updates across all environments, with documented work for periodical inspection.
- Technical Compliance and Standards: Ensuring all development adheres to high UX and design standards, is built on a development environment, tested on a staging environment, and follows a defined go-live process. Development and maintenance must utilize the Open Web Application Security Project (OWASP) framework. All work must be fully PCI and GDPR compliant.
- Website Functionality Management: Supporting existing website functionalities such as online payments via Authipay and PayPal, an online store powered by Woo Commerce (gifts of change), and integration with a heavily customized version of Salesforce.
- Content and SEO Support: Providing assistance with content upload and SEO maintenance.
- Digital Marketing: Demonstrating experience with digital marketing tools like Google Analytics and Tag Manager, along with expertise in design for direct marketing and optimization for conversion.
- Reporting and Consultation: Delivering monthly reports on site performance, including recommendations for improvements, and participating in quarterly meetings with the hosting company and Trócaire IT team.
- Support and Service Level Agreements (SLAs): Providing support mechanisms for client queries, defining issue resolution timelines, and outlining downtime procedures. Emergency cover during holiday periods and outside business hours is also required.
The purpose of the Trocaire.org website is to showcase Trócaire's work, generate donations, raise awareness, gather advocacy petition signatures and e-actions, recruit volunteers, house resources, and inspire people to the organization's mission. The contract duration is for 5 years.
Sources
- 11_RFT Website Development and Maintenance Services Aug2026.pdf — “Plugin Patching / Updates to be completed on live, staging and development. All this work is to be documented for periodical inspection. Content changes can be made inhouse by web team. Page 2 of 3 Trocaire TOGETHER FOR…”
- 28869645_Contract notice - general directive, standard regime_0.pdf — “classification (cpv): 72400000 Internet services Additional classification (cpv): 72410000 Provider services 5.1.2 Place of performance Country subdivision (NUTS): Dublin (IE061) Country: Ireland Additional information:…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 5 FILES
- 3_c4t_8869645_1.xml795 BXML
- 85445_8869645.pdf11 KBPDF
- 1_RFT Website Development and Maintenance Services Aug2026.pdf325 KBPDF
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