Published

    TTJA menetlusprotsesside ärianalüüs

    Notice number: 00550093-2026

    🇪🇪 EstoniaRegistrite ja Infosüsteemide KeskusServices

    KEY INFORMATION

    Submission deadline
    Sep 8, 2026
    Location
    🇪🇪 Estonia
    Contracting authority
    Registrite ja Infosüsteemide Keskus
    Accepted Languages
    Estonian
    Tender type
    Services
    Contract Value
    Published date
    Aug 7, 2026

    TENDER DESCRIPTION

    This tender seeks a qualified contractor to conduct a comprehensive business analysis for the Consumer Protection and Technical Regulatory Authority (TTJA), focusing on standardizing, optimizing, and automating procedural processes for licensing and supervision, thereby defining requirements for a unified procedural framework and environment to minimize duplicate activities and manual work. The project, with a strict 5-month completion deadline from the agreed start date, requires the application of methodologies such as Agile development, utilizing UML language and X-tee services, while also allowing for AI usage under specific security, confidentiality, and data protection conditions (EITS and/or ISO 27001 compliant) and prohibiting AI models that use information for self-training. Prospective tenderers must demonstrate a net turnover of at least 300,000 EUR for each of the last two financial years to qualify.

    TENDER BRIEF

    Question: What is the contract timeline?

    Context: Contract start date, end date, total duration, and any key milestones or phases mentioned. Return null if not stated.

    The contract enters into force upon signing and remains valid until the contractual obligations are properly fulfilled. The contractor must be ready to start the works as soon as possible after the signing of the contract, but no later than one month from the signing of the contract. The deadline for the completion of the works specified in technical description point 3 and its sub-points is 5 months from the agreed start date of the works between the contracting authority and the contractor.

    Sources

    • 1LISA 4- TEHNILINE KIRJELDUS.pdf — “ja nende maksumuste kirjeldus. Viimase etapi maksumus ei tohi olla vähem kui 50% lepingu kogumaksumusest. 1.9. Hankelepingu tööde (tehnilise kirjelduse punkti 3 ning selle alapunktid) üleandmise lõpptähtaeg on 5 kuud ala…
    • 2Lisa 5 - Hankelepingu projekt.pdf — “Tööde teostamise tunnihind on …….. eurot (netosumma). Lepingu hinnale lisandub käibemaks. 2.2. Leping on …….. euro (netosumma) ulatuses rahastatud välisvahenditest ja …….. euro (netosumma) ulatuses riigieelarvest. 2.3. T…

    The core scope of work for this tender involves performing a business analysis for the Consumer Protection and Technical Regulatory Authority (TTJA). The objective is to assess the possibilities of standardizing, optimizing, and automating TTJA's permit and supervision procedural processes, and to define the requirements for a unified procedural framework and procedural environment. The aim is to develop and describe a standardized procedural process for conducting TTJA's permit and supervision services to reduce duplicate activities and manual work.

    The Statement of Work summary includes:

    • The deadline for completing the work is 5 months from the agreed start date.
    • The project work will be managed by the tenderer, in close cooperation with the RIK co-creation team and TTJA.
    • A joint working group will be formed by TTJA, RIK, and the contractor to conduct the analysis, involving regular meetings, interviews, workshops, and presentation of interim reports at each stage.
    • The project plan, submitted as part of the bid, must outline the activity schedule for all works and necessary preliminary activities described in the technical specification (outcomes), divided into two stages.
    • The project plan must ensure the achievement of the project objective and expected outcomes, including activities necessary for the final result.
    • Deliverables include:
    • Analysis documentation, containing outcomes detailed in specific tables (3.7.3 and 3.8.3).
    • Audio and video files of conducted interviews.
    • Specific documents such as main use cases (user stories), a document for functional requirements and system development, process environment data composition (document + table for data models and integrations planning), DHS and process environment roles description (document for system roles and integrations planning), and a resource saving estimate (document for management decisions and development priorities).
    • Documentation is to be submitted at the end of each stage, with the final documentation provided with the last handover act.
    • All documents must be logically structured with a table of contents, in Estonian, free of typos, and clearly understandable to all parties.

    Sources

    • 1312769_hankepass_taiendavate_selgitustega.pdf — “1/24 HANKEPASS Hankepass ehk Euroopa ühtne hankedokument (ESPD) on ettevõtja enda kinnitus, mis on esialgne tõend ametiasutuste või kolmandate isikute poolt väljastatavate tõendite asemel. Käesolev PDF vormingus registri…
    • 2LISA 4- TEHNILINE KIRJELDUS.pdf — “ja nende maksumuste kirjeldus. Viimase etapi maksumus ei tohi olla vähem kui 50% lepingu kogumaksumusest. 1.9. Hankelepingu tööde (tehnilise kirjelduse punkti 3 ning selle alapunktid) üleandmise lõpptähtaeg on 5 kuud ala…

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    TENDER DOCUMENTS

    DIRECTORY • 14 FILES

    • Lisa 4-5- tehnilise kirjenduse lisa nr 5.pdf
    • 312769_hankepass_taiendavate_selgitustega.pdf
    • 312769_ESPD_v2.0_laiendatud.xml

    and 7 other documents

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    ASK AI ABOUT THIS TENDER

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    Can a foreign company apply?

    Riko

    Yes, foreign companies can apply as long as they meet all the requirements set out in the procurement documents.

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