UCaaS-Lösung

TENDER DESCRIPTION

The subject of the procurement procedure is the conclusion of a framework agreement with a planned duration of 60 months for the provision, implementation, migration, operation and support of a UCaaS solution usable across the group. The scope of services includes in particular the required UCaaS and contact center functions, the associated basic infrastructures and operating options, as well as implementation, migration, service and support services. The services that can be called off under the framework agreement are mapped in the tender phase into a binding service and price item catalogue. The service positions contained there are used for uniform tender cost calculation and form the basis for later individual call-offs. The detailed functional, technical, operational and contractual requirements are described in the procurement documents for the tender phase within the already disclosed subject matter of the contract. The framework agreement will be awarded without division into lots. The public participation competition serves to examine the grounds for exclusion, the eligibility and the selection of applicants who will be invited to the subsequent tender and negotiation…

TENDER BRIEF

TENDER DOCUMENTS