Published
UREGNI - Customer Care Register Project Manager
Notice number: ocds-h6vhtk-06f253
KEY INFORMATION
- Submission deadline
- • Oct 5, 2026
- Location
- 🇬🇧 United Kingdom
- Contracting authority
- Utility Regulator
- Accepted Languages
- English
- Tender type
- Services
- Contract Value
- Published date
- Sep 4, 2026
TENDER DESCRIPTION
The Northern Ireland Authority for Utility Regulation (UR) requires a Supplier to develop, implement and manage the delivery of a project plan for Phase 1 (only) of the Customer Care Register project. This phase will see the development and implementation of a joint electricity and gas CCR (referred to as the ‘energy CCR’). The energy CCR will be a two-tiered register with a medical tier (for those reliant on electricity for healthcare needs and those with a terminal illness) and a needs-based tier. The water CCR will remain as a single tiered CCR during Phase 1 and needs-based recording will not be introduced for water during this phase. Further details on requirements are outlined in the Specification document.
TENDER BRIEF
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Can a foreign company apply?
Yes, foreign companies can apply as long as they meet all the requirements set out in the procurement documents.
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