Published
Usluga održavanja i nadogradnje Centraliziranog sustava za zapošljavanje
Notice number: 00567487-2026
KEY INFORMATION
- Submission deadline
- • Sep 14, 2026
- Location
- 🇭🇷 Croatia
- Contracting authority
- Ministarstvo pravosuđa, uprave i digitalne transformacije
- Accepted Languages
- Croatian
- Tender type
- Services
- Contract Value
- Published date
- Aug 17, 2026
TENDER DESCRIPTION
This tender seeks comprehensive maintenance and upgrade services for the Centralized Employment System, encompassing 24 months of basic maintenance, including system monitoring, log checks, corrective actions, and security updates, alongside 1500 engineer/hours for adaptive maintenance services covering change analysis, development, testing, and implementation. Required technical expertise includes proficiency with Microsoft SQL Server, EntityFramework ORM, Visual Studio 2022, C# (.NET core), Transact-SQL, and Angular (version 14.2), with all deliverables and correspondence mandated in Croatian language and Latin script. A minimum of nine distinct experts, each assigned to a single specified role, must be nominated to ensure specialized skill coverage. The framework agreement has a duration of 24 months, featuring a 30-day maximum lead-in period and a 12-month warranty for adaptive maintenance services. Financially, tenderers must demonstrate a minimum total annual turnover of 495,000.00 EUR over the past three available financial years.
TENDER BRIEF
The total duration of the framework agreement is 24 months. The contract start date is from the mutual signature of the agreement. Key milestones or phases include a lead-in period (uvođenje u posao) that cannot exceed 30 days, and a 12-month warranty period for adaptive maintenance services. Additionally, the decision on selection will be made within 90 days from the expiration of the submission deadline.
Sources
- 1Opći podaci o postupku nabave.html — “o nabavi. Procijenjena vrijednost predmeta: 396.000,00 EUR CPV oznaka i naziv: 72267100 Održavanje programske podrške za informacijsku tehnologiju 3.1.1. Količina predmeta nabave Naručitelj je odredio predviđene (okvirne…”
- 2Tehnička specifikacija.docx — “tijekom trajanja Ugovora. Na sastanku uvođenja u posao utvrdit će se terminski plan izvršavanja održavanja te sadržaj izvješća o izvršenim uslugama kojeg će potvrditi odgovorne osobe Naručitelja i Izvršitelja. Uvođenje u…”
- 3Upute za ponuditelje.html — “class="section-marker" data-id="46-izmjene-okvirnog-sporazuma"> 4.7. Navod o primjeni trgovačkih običaja (uzanci) Ne primjenjuju se trgovački običaji (uzance). 4.8. Rok za donošenje odluke o odabiru ili poništenju Rok za…”
The core scope of work for this tender is the maintenance and upgrade service of the Centralized Employment System, which encompasses both basic and adaptive maintenance.
The Statement of Work summary and core deliverables include:
- Basic Maintenance: This involves monitoring and adjusting system parameters, daily checking of system logs, undertaking corrective actions like installing software patches, providing consulting for system improvements, and regularly performing security backups and updates. The estimated quantity for basic maintenance is 24 months.
- Adaptive Maintenance: This includes analyzing change requests, preparing change proposals, consulting, project management, research, development, testing, verification, updating documentation, implementation, and integration. It also requires the delivery of documentation and the source/executable code of the modified system, and the joint preparation of an "Acceptance Testing Report". The estimated quantity for adaptive maintenance is 1500 engineer/hours.
The scope of work is further detailed in the Bill of Quantities and Technical Specification documents.
Sources
- 1Opći podaci o postupku nabave.html — “neučinkovitim. Nuđenje po dijelovima predmeta nabave nije dozvoljeno. Ponude koje obuhvaćaju samo dio traženog opsega usluga neće se razmatrati. Vrsta ugovora o javnoj nabavi: Usluge Sklapa se okvirni sporazum s jednim g…”
- 2Prijedlog Okvirnog sporazuma.docx — “Prijedlog Okvirnog sporazuma Ministarstvo pravosuđa, uprave i digitalne transformacije, Zagreb, Ulica grada Vukovara 49, OIB: 72910430276; koje zastupa ___________________ (u daljnjem tekstu: Naručitelj) i ______________…”
- 3Tehnička specifikacija.docx — “s ostalim pružateljima usluga održavanja u MPU, Izvršitelj treba sudjelovati u potrebnim aktivnostima u vezi instalacija/deinstalacija i podešavanja postojećih i/ili novih verzija sustava (i klijenata ako su dio funkcija…”
- 4Troškovnik.xlsx — “TROŠKOVNIK,,,,, "Redni broj ",Stavka,Jedinica mjere,Okvirna količina,"Jedinična cijena stavke (u eurima bez PDV-a)","Ukupna cijena stavke (u eurima bez PDV-a)" 1,Osnovno održavanje,mjesec,24,,0 2,Adaptivno održavanje,inž…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 12 FILES
- Obrazac - Popis stručnjaka.docx15 KBDOCX
- Obrazac - Popis glavnih usluga.docx14 KBDOCX
- Upute za ponuditelje.html64 KBHTML
and 5 other documents
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