Published

    Varumärkestracking

    Notice number: 00652584-2026

    🇸🇪 SwedenRegion Skåne, SkånetrafikenServices

    KEY INFORMATION

    Submission deadline
    • Oct 26, 2026
    Location
    🇸🇪 Sweden
    Contracting authority
    Region Skåne, Skånetrafiken
    Accepted Languages
    Swedish
    Tender type
    Services
    Contract Value
    Published date
    Sep 22, 2026

    TENDER DESCRIPTION

    This tender seeks comprehensive brand tracking services for Skånetrafiken, encompassing continuous measurement of brand perception through monthly interviews, quarterly analyses, reporting, and strategic consulting to ensure systematic and targeted brand development towards a desired position. The scope includes evaluating brand progress, analyzing factors influencing recommendations, understanding customer and non-customer perceptions, and tracking key brand indicators, particularly communication clarity, with the supplier expected to utilize a NeedScope® module or equivalent tool and participate in Skånetrafiken's ongoing development initiatives. Required technical capabilities include proficiency in tools like Power BI, Tableau, Qualtrics or SurveyXact, NeedScope or equivalent methodologies, and adherence to standards such as NIS 2, ISO 2700x certification, and WCAG 2.1 for accessibility. Financially, bidders must demonstrate a minimum annual turnover exceeding 6,000,000 SEK in at least one of the last three fiscal years and maintain a minimum risk class three rating from recognized credit agencies. The contract is set to commence on July 1, 2027, for an eight-year term until…

    TENDER BRIEF

    The contract is scheduled to commence on July 1, 2027, and will continue for eight years, concluding on June 30, 2035. However, if the procurement process is subject to review or delayed for other reasons, the contract period will be postponed accordingly.

    Key milestones and dates related to the procurement process include:

    • Last day for submitting questions: October 14, 2026
    • Last day for submitting tenders: October 26, 2026, 23:59
    • Last day for bid validity: January 26, 2027
    • Preliminary date for award decision: November 23, 2026
    • Contract start date: July 1, 2027

    After two years from the contract's effective date, Skånetrafiken has the right to terminate the agreement, with a notice period of six months. Additionally, the agreement ceases to be valid if a maximum volume of 4,700,000 SEK (excluding VAT) is reached during the contract period, without prior notice. The estimated value for the entire contract period is approximately 5,000,000 SEK.The contract is expected to start on July 1, 2027, and run for eight years, until June 30, 2035. The contract duration may be adjusted if the procurement process faces delays due to appeals or other reasons.

    Key dates related to the procurement and contract timeline are:

    • Last day for submitting questions: October 14, 2026
    • Last day for submitting tenders: October 26, 2026, 23:59
    • Last day for bid validity: January 26, 2027
    • Preliminary date for award decision: November 23, 2026
    • Contract start date: July 1, 2027

    After two years, Skånetrafiken has the option to terminate the contract with a six-month notice period. The contract also specifies a maximum volume of 4,700,000 SEK (excluding VAT), upon reaching which the agreement will terminate automatically. The estimated total value of the contract for the entire period is approximately 5,000,000 SEK.

    Sources

    • 11.Anbudsinbjudan-1.pdf — “faktorer som påverkar rekommendationsbenägenheten. Uppdraget omfattar därmed inte breda marknadsundersökningar eller andra analyser utan tydlig koppling till varumärkets positionering och utveckling. 1.2.2.3 Avtalstid Av…”
    • 22.Avtalsmall-1.pdf — “ska även möjliggöra uppföljning av centrala varumärkesindikatorer, däribland uppfattningen om att Skånetrafiken kommunicerar enkelt och tydligt, vilket utgör en viktig del av varumärkets tillgänglighet och den övergripan…”

    The core scope of work for this tender involves the purchase of brand tracking services for Skånetrafiken. This includes data collection, compilation, and reporting of results, along with ongoing analysis and strategic consulting. The assignment specifically requires monthly interviews, quarterly analyses, compilations, reports, and presentations of results. A key component is the use of a NeedScope® module or an equivalent tool to continuously measure and monitor Skånetrafiken's brand perception over time.

    The focus of the work is to evaluate the brand's progress towards its established position, analyze factors influencing the propensity to recommend Skånetrafiken, and provide insights into how both customers and non-customers perceive the brand and its offerings. It also aims to enable the follow-up of central brand indicators, particularly the perception of clear and simple communication from Skånetrafiken. The chosen supplier is also expected to participate in Skånetrafiken's ongoing development and change initiatives, which may include aspects like working methods, product development, environmental considerations, or system development.

    The statement of work summary emphasizes that the supplier is committed to delivering the services professionally, with the expected care, competence, and quality throughout the contract period. All quoted prices must be exclusive of VAT and cover all costs associated with executing the assignment, including project management, data collection, analysis, reporting, presentations, travel, administration, and other related expenses.

    Sources

    • 1Bilaga 7 -Anbudspriser.xlsx — “,,, ,PRISBILAGA – ANBUD,, ,,, ,Leverantör:,, ,,, ,,, ,Specifikation,Enhet,Pris per enhet (SEK) ,Månatlig datainsamling/mätning,st, ,Kvartalsrapport,st, ,Kvartalsvis resultatpresentation,st, ,Strategisk rådgivning,tim, ,E…”
    • 21.Anbudsinbjudan-1.pdf — “genomföra varumärkestracking kopplad till modellen möjliggör att vi kan säkerställa att varumärket utvecklas i enlighet med den valda, önskade positionen. 1.2.2 Omfattning Upphandlingen avser inköp av varumärkestracking…”
    • 32.Avtalsmall-1.pdf — “ska även möjliggöra uppföljning av centrala varumärkesindikatorer, däribland uppfattningen om att Skånetrafiken kommunicerar enkelt och tydligt, vilket utgör en viktig del av varumärkets tillgänglighet och den övergripan…”

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    TENDER DOCUMENTS

    DIRECTORY • 10 FILES

    • Bilaga 8 - Mervärdesmodell.xlsx
    • Bilaga 2 - Åberopande av företags kapacitet.docx
    • Bilaga 3 - Uppgifter om underleverantör.docx

    and 3 other documents

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