Published

    Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal

    Notice number: ocds-mnwr74-3a93fc1a-23f9-4dd3-a9c3-2735b554e5ff

    🇩🇪 GermanyWestfälische Verkehrsgesellschaft mbHServices

    KEY INFORMATION

    Submission deadline
    • Nov 16, 2026
    Location
    🇩🇪 Germany
    Contracting authority
    Westfälische Verkehrsgesellschaft mbH
    Accepted Languages
    DEU
    Tender type
    Services
    Contract Value
    Published date
    Oct 18, 2026

    TENDER DESCRIPTION

    This tender seeks a qualified contractor for the comprehensive replacement of an existing SAP HCM solution, focusing on the re-implementation of a future-proof, cloud-based HR software to manage payroll accounting, time management, and HR administration. The scope encompasses full lifecycle services including software provision (SaaS), implementation, configuration, data migration, system integration, training, go-live support, and subsequent cloud operation, maintenance, and support services. The project mandates a phased approach, utilization of user stories for analysis and testing, and strict adherence to German as the project language, with contractual agreements based on EVB-IT Dienstleistungsvertrag and EVB-IT Cloud. The engagement begins with operational readiness from contract signing (estimated March 2027) through December 2027, followed by a minimum 48-month regular operation phase commencing January 1, 2028, with automatic extensions. Bidders are required to demonstrate an average annual turnover of at least 8 million EUR, including 6 million EUR specifically in HR software, and possess adequate liability insurance coverage.

    TENDER BRIEF

    The contract timeline is as follows:

    Contract Start Dates:

    • For the "Herstellung der Betriebsbereitschaft einer Cloud-Lösung" (establishment of operational readiness for a cloud solution), the start date is "Mit Vertragsunterzeichnung" (with contract signing), which is linked to the contract award date of March 15, 2027.
    • For "Betrieb der Lösung für die Personal inkl. Pflege und Wartung" (operation of the solution for HR including care and maintenance), "Schulungen als Abrufleistungen im Rahmen der Regelbetriebsphase" (training as on-demand services within the regular operation phase), and "Managed Cloud Services" (excluding consulting services), the start date is January 1, 2028.

    Contract End Dates:

    • The phase for "Herstellung der Betriebsbereitschaft" ends on December 31, 2027, with user support services related to accounting and procurement continuing until March 31, 2028.
    • For "Betrieb der Lösung für die Personal inkl. Pflege und Wartung", "Schulungen als Abrufleistungen im Rahmen der Regelbetriebsphase", "Managed Cloud Services" (excluding consulting services), and "Managed Cloud Services" (consulting services), the end date is December 31, 2031.

    Total Duration:

    • The "Herstellung der Betriebsbereitschaft" phase runs for approximately 9.5 months from contract signing (around March 15, 2027) until December 31, 2027, with some services extending until March 31, 2028.
    • For "Betrieb der Lösung für die Personal inkl. Pflege und Wartung" and "Managed Cloud Services" (excluding consulting services), the minimum contract duration (MVD) is 48 months (four years) from January 1, 2028, to December 31, 2031. These services automatically extend by 24 months if not terminated.

    Key Milestones or Phases:

    • Herstellung der Betriebsbereitschaft (Establishment of Operational Readiness): This phase includes initial services and begins with contract signing (around March 15, 2027), concluding on December 31, 2027, with specific user support services extending to March 31, 2028.
    • Regelbetriebsphase (Regular Operation Phase): This phase commences on January 1, 2028, and is scheduled to end on December 31, 2031. It includes services like the operation of the HR solution, maintenance, and on-demand training.

    Sources

    • 1D.3_EVB_IT_Dienstleistungsvertrag_WVG.pdf — “über die vereinbarten Leistungen Der Auftragnehmer erbringt für den Auftraggeber folgende Dienstleistungen: ☑ ☑ ☑ ☐ ☐ Beratung Projektleitungsunterstützung Schulung Einführungsunterstützung Betreiberleistungen Benutzerun…”
    • 2A.1_Verfahrensbeschreibung_WVG_Personal_V10.pdf — “die Bieter zur Abgabe finaler Angebote aufgefordert. Für die Zuschlagsentscheidung ist das finale Angebot maßgeblich. Folgender Ablauf ist im Vergabeverfahren geplant: Vorgang / Aufgabe | Termin Veröffentlichung | 16.10.…”
    • 3D.1_EVB_IT_Cloudvertrag_WVG.pdf — “| Automatisch e Verlängerun g um Anzahl Monate5 24 | Monatlicher Preis oder, abweichende S Preismodell gemäß Anlage Siehe Preisblatt Pos. 02/03 02 | Schulungen als Abrufleistungen im Rahmen der Regelbetriebsphase | | | 0…”

    The core scope of work for this tender involves the implementation and operation of a cloud solution. Key services include Managed Cloud Services, which encompass both general services (excluding consulting) and specific consulting services. Training is provided as an on-demand service during the regular operation phase.

    The overall project aims to establish operational readiness for a cloud solution that supports accounting and procurement processes. This also includes parallel management of a project for personnel software.

    Specific deliverables and services explicitly mentioned are:

    • Beratung (Consulting)
    • Projektleitungsunterstützung (Project management support)
    • Schulung (Training)
    • Herstellung der Betriebsbereitschaft (Establishment of operational readiness) for a cloud solution to map accounting and procurement.
    • Project management, including planning, steering, and execution across all phases, with joint overall project management and steering between the WVG and the contractor.
    • Konzeption (Conception), which is the technical basis for subsequent project steps like system settings, migration, training, and testing.
    • Implementation, configuration, migration, integration, training, go-live, and start-up support.
    • Cloud operation, including software provision/subscription, maintenance, service, and support for the phase following the project.

    Sources

    • 1D.1_EVB_IT_Cloudvertrag_WVG.pdf — “| Automatisch e Verlängerun g um Anzahl Monate5 24 | Monatlicher Preis oder, abweichende S Preismodell gemäß Anlage Siehe Preisblatt Pos. 02/03 02 | Schulungen als Abrufleistungen im Rahmen der Regelbetriebsphase | | | 0…”
    • 2D.3_EVB_IT_Dienstleistungsvertrag_WVG.pdf — “über die vereinbarten Leistungen Der Auftragnehmer erbringt für den Auftraggeber folgende Dienstleistungen: ☑ ☑ ☑ ☐ ☐ Beratung Projektleitungsunterstützung Schulung Einführungsunterstützung Betreiberleistungen Benutzerun…”
    • 3E.1_Leistungsbeschreibung_WVG_Personal_v10.pdf — “einzelnen Phasen und den wesentlichen Meilensteinen in einem für die Angebotsbewertung relevanten Konzept nachvollziehbar dar (siehe A.1 Кар. 1.8.2). 2.2. Projektorganisation und Governance Die Gesamtprojektleitung und P…”
    • 4A.1_Verfahrensbeschreibung_WVG_Personal_V10.pdf — “des Projekts - insbesondere Implementierung, Konfiguration, Migration, Integration, Schulung, Projektmanagement, Produktivsetzung und Anlaufunterstützung - wird ein EVB-IT- Dienstleistungsvertrag geschlossen (Anlage D.3…”

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    TENDER DOCUMENTS

    DIRECTORY • 17 FILES

    • D.2_EVB_IT_Cloud_Kriterienkatalog_fuer_Cloudleistungen_WVG.pdf
    • D.4_AA+Mustervertrag.docx
    • D.1_EVB_IT_Cloudvertrag_WVG.pdf

    and 10 other documents

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