Published
Vzdrževanje SAP za obdobje 5 let
Notice number: 00549908-2026
KEY INFORMATION
- Submission deadline
- • Sep 7, 2026
- Location
- 🇸🇮 Slovenia
- Contracting authority
- Pošta slovenije d.O.O.
- Accepted Languages
- Slovenian
- Tender type
- Services
- Contract Value
- Published date
- Aug 7, 2026
TENDER DESCRIPTION
This tender solicits a qualified economic operator for the comprehensive maintenance and ongoing support of the Post of Slovenia's integrated SAP S/4HANA information system over a period of five years. The core scope encompasses three main service categories: regular system maintenance to ensure uninterrupted operation, management and implementation of Change Requests (CRs) for new developments and modifications, and complete SAP license management, including optimization and compliance. Services will cover a wide array of SAP modules, including S/4HANA Finance, HCM, SD, WMS, SAC, and SF, alongside specific technical requirements such as adherence to SDLC and OWASP standards, centralized source code management with security analyses, and the provision of both Crisis Management and Disaster Recovery Plans. Usage of cloud technology and AI systems is subject to specific constraints regarding prior consent and data handling. Tenderers must satisfy financial standing requirements, demonstrating no blocked accounts within the preceding six months and settlement of all overdue mandatory financial obligations.
TENDER BRIEF
The total duration of the contract is five years (60 months). Invoicing for certain items (like item 5, "Dopolnitve glede na potrebe naročnika (CR – change request)") occurs upon completion of individual upgrades or agreed phases of upgrades. Explicit contract start and end dates are not stated.
Sources
- 14_ERP2027-32 - RAZPISNA_DOKUMENTACIJA datum 30_7_2026.docx — “| 4. Najem Cloud rešitev SAP skladno s tabelo Y* | | | | | | 5. Dopolnitve glede na potrebe naročnika (CR – change request)* | Človek dan | 2000 | Cena na ČD: | | | | | SKUPAJ V EUR BREZ DDV | Postavka 1 se fakturira mes…”
- 24_ERP2027-32 - RAZPISNA_DOKUMENTACIJA datum 30_7_2026.pdf — “Najem Cloud rešitev SAP skladno s tabelo Y* 5. Dopolnitve glede na potrebe naročnika (CR – change request)* Človek dan 2000 Cena na ČD: SKUPAJ V EUR BREZ DDV Postavka 1 se fakturira mesečno za pretekli mesec, postavka 2…”
The core scope of work for this tender involves ensuring the uninterrupted and continuous operation of the entire SAP system through three main categories of services: regular maintenance, Change Requests (CR), and SAP license management.
The regular maintenance aspect includes tasks such as monitoring and operational tracking of integrations, analysis and resolution of errors/stoppages, reprocessing messages, minor technical corrections, certificate updates, operational coordination with partners, basic optimization of existing flows, and providing support to all users regarding system usage, software installation, and IT infrastructure changes. These services are further detailed by SLA conditions.
Change Requests (CR) encompass the development of new integrations, significant modifications to mappings or protocols, implementation of integrations with new systems, migrations to new APIs or data formats, and extensive optimizations or redesigns of integration flows. This also includes the maintenance of integrations, requiring technical descriptions of interfaces, an integration catalog, operational documentation, transport records, monitoring and reprocessing instructions, and monthly reports on incidents, activities, trends, and recommendations.
SAP license management responsibilities include defining the name, quantity, and delivery conditions for necessary SAP On-prem licenses and additional SAP Cloud licenses, ensuring compliance with the licensing model, handling payment and administration of SAP Enterprise Support, optimizing licenses and discounts, maintaining license records, managing changes in licensing needs in agreement with the client, and providing license reports.
The technical specifications document provides a comprehensive overview, detailing the SAP environment, maintenance service scope, change request procedures, responsibilities of both parties, license requirements, and adherence to security, technical, and organizational standards.
Sources
- 14_ERP2027-32 - RAZPISNA_DOKUMENTACIJA datum 30_7_2026.docx — “to izhajalo iz potreb narave posameznih obveznosti iz okvirnega sporazuma. Izvajalec bo storitve izvajal na način, da bo celotni SAP sistem deloval nemoteno in neprekinjeno, kar pomeni, da bo izvajalec zagotavljal: redno…”
- 24_ERP2027-32 - RAZPISNA_DOKUMENTACIJA datum 30_7_2026.pdf — “varstva osebnih podatkov, dokazovanja skladnosti in sodelovanja pri preverjanju po Prilogi (VZ) in Prilogi (CR). 34/54 3. člen Način in kraj izvedbe Izvajalec bo obveznosti iz okvirnega sporazuma pričel izvajati takoj po…”
- 3Tehnicna_dokumentacija_SAP_JN_FINAL_29-07-2026.pdf — “procesne zahteve, ki jih mora izbrani izvajalec izpolnjevati v okviru vzdrževalnih storitev SAP sistemov. Dokument je zasnovan tako, da ponudnikom omogoča natančno razumevanje obsega del, kompleksnosti informacijskega ok…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 8 FILES
- espd_request (4).xml177 KBXML
- 4_ERP2027-32 - RAZPISNA_DOKUMENTACIJA datum 30_7_2026.docx185 KBDOCX
- Tehnicna_dokumentacija_SAP_JN_FINAL_29-07-2026.docx716 KBDOCX
and 1 other document
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