Published
Wartungsübernahme und Betrieb eines BI-Systems zur Visualisierung von Nutzungsdaten
Notice number: ocds-mnwr74-ee6b8cf6-148f-42fe-a728-059a8808ac5f
KEY INFORMATION
- Submission deadline
- • Nov 3, 2026
- Location
- 🇩🇪 Germany
- Contracting authority
- Norddeutscher Rundfunk
- Accepted Languages
- DEU
- Tender type
- Services
- Contract Value
- Published date
- Oct 4, 2026
TENDER DESCRIPTION
This tender seeks a qualified contractor for the maintenance takeover and operation of a Business Intelligence (BI) system for visualizing usage data, commencing January 1, 2027, for an initial two-year term with potential extensions up to four years. The core scope includes a 30-day onboarding period, continuous adaptive maintenance, system monitoring, troubleshooting, and variable on-call services for project management and development, with guaranteed minimum person-days. The technical environment is extensive, requiring proficiency in Google Cloud Platform services (Big Query, Cloud Storage, Airflow, Cloud Run, Grafana, Terraform), PostgreSQL, dbt, Python scripting, GitLab/GitHub for CI/CD, and Atlassian Jira/Confluence for documentation, while also expecting expertise development in Microsoft Power BI and Fabric by 2027, all under agile methodologies and stringent security protocols including encryption. Financial requirements include a business liability insurance of at least €1,000,000 for personal injury, property damage, and financial losses, alongside declarations of financial solvency and compliance with tax and social insurance obligations.
TENDER BRIEF
The contract is expected to start on January 1, 2027, or upon the award of the contract. The initial contract period is two years (24 months), ending on December 31, 2028.
The contract includes optional extensions, allowing for two additional periods of 12 months each. This means the minimal contract duration is two years, and the maximal possible duration is four years.
Key milestones and phases include:
- Onboarding and system takeover, which must be completed within a maximum of 30 days after the contract begins.
- Maintenance, system monitoring, and troubleshooting services are to be provided for the entire 24-month contract term, starting after the successful system takeover.
- Project management/Product Owner and development services are provided on-call, with the client guaranteeing a minimum call-off of 25 person-days for Project Management/Product Owner and 40 person-days for development services during the basic term.
Sources
- 1200_Angebotserklaerung_E10-ARA-2026-02-EU.docx — “Monate) Onboarding-Pauschale: 100 % nach erfolgreicher Durchführung und Abnahme der Einarbeitungsleistungen. Wartungs- und Betriebsleistungen: Die monatliche Pauschale wird jeweils zum Monatsende nach Leistungserbringung…”
- 2400_Leistungsbeschreibung_E10-ARA-2026-02_EU.pdf — “nach den Vorgaben des Auftraggebers. Ein dediziertes Governance-Dokument wird zu Projektbeginn übergeben und fortlaufend aktualisiert. Die Anlage, Änderung und Löschung von IAM-Rollen/Gruppen erfolgt ausschließlich auf s…”
- 3205_Preisblatt_E10-ARA-2026-02_EU.xlsx — “Bietererklärung Preis ,,,, """Übernahme und Betrieb eines BI-Systems zur Visualisierung von Nutzungsdaten""",,,, Preis 205_Preisblatt_E10-ARA-2026-02_EU,,,, ,,,, Grundlaufzeit 24 Monate,,,, ,,,, 1. + 2. Jahr,,,, Beschrei…”
The core scope of work for this tender primarily involves the takeover and operation of a Business Intelligence (BI) system for visualizing usage data.
The Statement of Work (SOW) includes the following core deliverables and services:
- Onboarding and System Takeover: A one-time familiarization with the system and its documentation, with the takeover of the system to be completed within a maximum of 30 days after the contract begins.
- Adaptive Maintenance, System Monitoring, and Troubleshooting: Ongoing monthly services for adaptive maintenance, system monitoring, and resolving disruptions, to be provided from the successful system takeover throughout the entire 24-month contract period.
- Variable Services (On-Call): Services provided on demand, specifically for Software Project Managers/Product Owners and Software and BI Developers. A minimum call-off of 25 person-days for Project Management/Product Owner and 40 person-days for development services is guaranteed during the basic term.
- Project Management and Coordination: Organizing and moderating weekly stakeholder meetings, including preparation, content, protocolling results, and structured follow-up.
- Documentation: Maintaining complete, traceable, and up-to-date documentation of all project steps, decisions, and results, with task tracking and status changes managed in Jira.
- Expertise Development: The contractor is expected to acquire expertise with specific systems/technologies during the year 2027 as part of the transition process.
Sources
- 1205_Preisblatt_E10-ARA-2026-02_EU.xlsx — “Bietererklärung Preis ,,,, """Übernahme und Betrieb eines BI-Systems zur Visualisierung von Nutzungsdaten""",,,, Preis 205_Preisblatt_E10-ARA-2026-02_EU,,,, ,,,, Grundlaufzeit 24 Monate,,,, ,,,, 1. + 2. Jahr,,,, Beschrei…”
- 2200_Angebotserklaerung_E10-ARA-2026-02-EU.docx — “Monate) Onboarding-Pauschale: 100 % nach erfolgreicher Durchführung und Abnahme der Einarbeitungsleistungen. Wartungs- und Betriebsleistungen: Die monatliche Pauschale wird jeweils zum Monatsende nach Leistungserbringung…”
- 3400_Leistungsbeschreibung_E10-ARA-2026-02_EU.pdf — “Risiken und Abweichungen frühzeitig und ergreift Maßnahmen zur Sicherstellung der Einhaltung aller Projektvorgaben und Prozesse. Der Auftragnehmer organisiert wöchentliche Stakeholder-Termine mit den Vertretern der Medie…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 16 FILES
- 602 DTVP_FAQs_für_Bieter_Stand_10-2022.pdf101 KBPDF
- 501_EVB_IT_Dienstleistung_AGB.docx50 KBDOCX
- 203_Verzeichnis_Nachunternehmen_E10-ARA-2026-02_EU.docx25 KBDOCX
and 9 other documents
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