Website Werkzaak Rivierenland

The contract timeline is as follows:

• Contract Start Date: The planned start date of the agreement is January 1, 2027. The signing of the agreement and the start of implementation are planned for Monday, January 4, 2027.
• Contract End Date: The agreement has an initial term of 4 years, ending on December 31, 2030.
• Total Duration: After the initial term, the agreement can be extended 3 times by one year. The agreement will legally end no later than December 31, 2033.
• Key Milestones/Phases: The go-live (livegang) of the new website is aimed for mid-Q1 2027.

The core scope of work for this tender involves the design, realization, implementation, hosting, technical management, maintenance, and further development of the public website of Werkzaak Rivierenland, including its Content Management System (CMS).

Key deliverables and responsibilities include:

• Project Deliverables: Defined project milestones with functional specifications.
• Migration: Support for the migration of existing content, documents, media files, metadata, forms, and redirects to the new solution. This also includes experience with migrating and/or converting data and functionalities from comparable applications.
• Implementation Plan: A detailed description of project objectives, prerequisites, frameworks, standards, project organization, division of labor and responsibilities, and an overview of necessary integrations and potential third-party involvement.
• Project Planning: A timetable for implementation, outlining sub-deliveries, methods for delivery, and the acceptance procedure.
• Training: Providing training to the client for the use and (technical and functional) management of the ICT performance.
• Operational Management: Establishing a notification facility for recording, prioritizing, tracking, and reporting issues. The supplier must also designate a fixed contact person or service manager for progress, escalation, and handling incidents, notifications, changes, and service requests.
• Updates and Changes: Timely communication from the supplier regarding planned releases, updates, and changes, detailing the reason, planning, new functionalities, modifications to existing functionalities, resolved errors, security updates, expected impact, and necessary client actions.
• Change Management: Implementation of a process-oriented change management system where changes are assessed for impact, risk, planning, security, accessibility, privacy, and manageability, and tested before production.

The functional content management of the website will be performed by Werkzaak Rivierenland itself. The "Mijn Werkzaak" environment and transactional portal functionalities are explicitly outside the scope, unless specified as a link, embed, or integration within the Program of Requirements.