Personaldienstleistung Empfang und Eingangskasse

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The ticket office in the new representative entrance area in the elevated water reservoir of the Völklinger Hütte is the first point of contact for visitors. The subject of the tender is the reception of visitors at the entrance ticket office, access control in accordance with the applicable house rules, and ticket sales for admission to the Völklinger Hütte as well as participation in guided tours. The smooth issuance and explanation of the available media guides as well as their return and cleaning are part of the service portfolio. The same applies to the competent answering of questions about the facility as well as about the exhibitions and events of the World Heritage Site, regarding route guidance or the house rules. In addition, the replenishment of the goods display of the adjoining museum shop and the sale of shop articles of the AG via the ticket office are included. The duties within the scope of the ticket service also include the cash reconciliations, the deposit of ticket office takings in the safe, as well as the handover of cash receipts to the external cash transport service provider. Details can be found in the specification of services in conjunction with…

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