Zajištění rozvojových činností systému Service Desk

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The subject of the Public Contract is the provision of development and professional activities for the integrated solution of the Contracting Authority’s Service Desk system (hereinafter referred to as the “IŘSSD”). The Contracting Authority will draw on the performance according to its current needs in the form of partial requirements and purchase orders. The performance does not include the supply of new licenses, software maintenance, or flat-rate operational support for the IŘSSD, including guaranteed system availability and the removal of operational faults in the SLA regime. The subject of the Public Contract is the provision of development and professional activities for the integrated solution of the Contracting Authority’s Service Desk system (hereinafter referred to as the “IŘSSD”). The Contracting Authority will draw on the performance according to its current needs in the form of partial requirements and purchase orders. The performance does not include the supply of new licenses, software maintenance, or flat-rate operational support for the IŘSSD, including guaranteed system availability and the removal of operational faults in the SLA regime.

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