Sastamalan ja Punkalaitumen hankintarenkaan perustietotekniikkapalvelut

TENDER DESCRIPTION

The subject of the procurement by the procurement consortium is the basic IT services in accordance with the appendices to this invitation to tender. The core content of the procurement consists of user support services and service desk services, lifecycle and management services for end-user devices (excluding device procurement), server usage and capacity services, cloud and M365 services, expert services, and transition/migration services for the current environment, i.e. the implementation project. The procurement consortium currently uses user support services (including service desk and on-site support), server usage and capacity services, and cloud and M365 services provided by Tiera Oy (formerly Kuntien Tiera), as well as device procurement services provided by Velora Oy. IT communications and internal network solutions for the procurement consortium are implemented by Lounea Oy. The future contract supplier of the basic IT services must be able to collaborate with the aforementioned third parties in the comprehensive implementation of the PTT service (e.g. escalation and forwarding of service requests from the service desk to third parties). The core objective of the…

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