Published

    CT2173/2026 - The Provision of a Corporate Enterprise Resource Planning (ERP) Solution to WasteServ Malta Limited.

    Notice number: 00547650-2026

    🇲🇹 MaltaDepartment of ContractsServices

    KEY INFORMATION

    Submission deadline
    Sep 11, 2026
    Location
    🇲🇹 Malta
    Contracting authority
    Department of Contracts
    Accepted Languages
    English
    Tender type
    Services
    Contract Value
    Published date
    Aug 7, 2026

    TENDER DESCRIPTION

    The tender CT2173/2026 outlines the requirement for a comprehensive Corporate Enterprise Resource Planning (ERP) Solution for WasteServ Malta Limited, covering the entire lifecycle from analysis, definition, and design to implementation and extensive post-implementation services over a maximum duration of ten years. The core scope includes the implementation, integration, testing, acceptance, and training for modules such as Weighbridge, Reporting & Business Intelligence, and Data & Integration, alongside eight years of license and service costs for Business Planning and Monitoring, Procurement & Contracts, Core Financial, Inventory, and Fixed Asset Modules. Technically, the solution must be a subscription-secured cloud-based SaaS model, hosted in at least two EU-based data centres with 99% availability, ensuring high availability, disaster recovery, and adherence to Privacy By Design, GDPR, Maltese legislation, IFRS accounting standards, and compatibility with mainstream web browsers, supporting SOAP and REST APIs. Phase I, the implementation, is set for twenty-four months from the Works Order issuance, which will occur within thirty (30) days from the last signature date of the…

    TENDER BRIEF

    The contract has a maximum duration of ten (10) years.

    It is divided into two phases:

    • Phase I – Implementation of the Solution: This phase is to be completed within twenty-four (24) months from the issuance of the Works Order (WO). The Works Order is to be issued within thirty (30) days from the last signature date of the contract. However, another document states that the effective date of the contract begins upon the issuance of the first Works Order for Phase I, which will be issued within sixty (60) working days from the last signature date of the contract.
    • Phase II – Post-Implementation Services (Service Level Agreement): This phase will last for ninety-six (96) months from the date of issuance of the global Go-live Milestone Achievement Certificate.

    Key milestones mentioned include the issuance of the Works Order, the Go-live Milestone Achievement Certificate, and the Post-Migration Report. The contract also refers to monitoring and tracking of key milestones and dates.

    Sources

    • 113_CT2173_2026 - Clarification Note 9.pdf — “and completed – as confirmed by a Go-live Milestone Achievement Certificate and the Post-Migration Report issued by the Contracting Authority – by not later than twenty-four (24) months from the issuance of the Works Ord…
    • 23_CT2173_2026_Tender Document.pdf — “completed – as confirmed by a Go-live Milestone Achievement Certificate and the Post-Migration Report issued by the Contracting Authority – by not later than twenty four months (24) months from the issuance of the Works…

    The core scope of work for this tender involves the implementation of a comprehensive solution. This includes the analysis, definition, and design of the solution, as well as its implementation, which may necessitate software development and customization to meet the Contracting Authority's specific requirements.

    The solution encompasses various modules and services, explicitly including:

    • Implementation, integration, testing, acceptance, and training for a Weighbridge module.
    • Implementation, integration, testing, acceptance, and training for a Reporting & Business Intelligence module.
    • Implementation, integration, testing, acceptance, and training for Data & Integration.
    • License and service costs for an eight-year period for a Business Planning and Monitoring module.
    • License and service costs for an eight-year period for a Procurement & Contracts module.
    • Service Level Agreement costs for an eight-year period for Core Financial, Inventory, and Fixed Asset Modules.
    • License and service costs for an eight-year period for a Core Financial module.

    Sources

    • 13_CT2173_2026_Tender Document.pdf — “the Solution or upon termination of the Contract, then the last version of the source code (in relation to the complete solution source code, including any specifically-written software, software written by the Contracto…
    • 2Financial Bid form_CT2173_2026.xlsx — “training)",1,Lump Sum,0,0 11,Total of License And Service Costs For Weighbridge module (brought forward from Page 5),1,Lump Sum,0,0 ,,,,0, 12,"Reporting & Business Intelligence module (including but not limited to implem…

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    TENDER DOCUMENTS

    DIRECTORY • 24 FILES

    • 1_c4t_13851814_1.xml
    • 11_e-Tendering Manual Notification.msg
    • 1000_13851814.pdf

    and 17 other documents

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