Published

    Systemvertrag für TK-Anlage (Voice) des Herstellers Alcatel-Lucent sowie die ACD-Lösung robot 5 ALO

    Notice number: 00586192-2026

    🇩🇪 GermanyKommunale Informationstechnik und Telekommunikation Optimierter Regiebetrieb der Stadt JenaServices

    KEY INFORMATION

    Submission deadline
    Sep 24, 2026
    Location
    🇩🇪 Germany
    Contracting authority
    Kommunale Informationstechnik und Telekommunikation Optimierter Regiebetrieb der Stadt Jena
    Accepted Languages
    German
    Tender type
    Services
    Contract Value
    Published date
    Aug 25, 2026

    TENDER DESCRIPTION

    The subject of the contract is the provision of a full service for the entire Alcatel PBX system, Session Border Controller (SBC), Omnivista, as well as the robot 5 ALO call center system. The contract also serves to update the existing telecommunications system and/or to complement it in a compatible manner. Due to the requirement profile of the existing communications infrastructure, it is necessary, in addition, to place individual call-offs on the basis of the entire range of offers from the manufacturer Alcatel-Lucent. Therefore, it must be possible to procure all components of the entire product catalogue of Alcatel-Lucent under this contract. The subject of the contract is the provision of a full service for the entire Alcatel PBX system, Session Border Controller (SBC), Omnivista, as well as the robot 5 ALO call center system. The contract also serves to update the existing telecommunications system and/or to complement it in a compatible manner. Due to the requirement profile of the existing communications infrastructure, it is necessary, in addition, to place individual call-offs on the basis of the entire range of offers from the manufacturer Alcatel-Lucent. Therefore,…

    TENDER BRIEF

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    TENDER DOCUMENTS

    DIRECTORY • 3 FILES

    • Submission Portal
    • non-restricted-document
    • TED Portal

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